4 Patient Services Representative (BH) (FT) Jobs in North Bend, OR
Waterfall Community Health Center is Hiring a Patient Services Representative (BH) (FT) Near North Bend, OR
Job Category: Behavioral Health Department
Wage Classification: Hourly/Non-exempt
Location: Coos Bay Village
Position Type/Status: Full-time, benefitted
Travel: Minimal
Wage: $17.50 to $21.34
Reports to: Front Office Supervisor
Manages Direct Reports: No
HR Review & Approval: 07/26/2023
- Acts as the first point of contact for mental health patients and provides day-to-day clerical support to administrative office activities for the mental health/ behavioral health team.
- Greets visitors, patients, and families in a friendly, trauma-informed, professional manner and direct or triage them appropriately for services.
- Accurately check patients in and out for all patient appointments and update patient records, verifies insurance including eligibility; verify and/ or update patient demographic information at every visit; ensure patient paperwork and surveys are distributed; and collect patient payment as indicated.
- Obtain the signature of the patient or family member for consent to treatment and financial responsibility following the Health Insurance Portability and Accountability Act (HIPPA) rules and regulations.
- Schedule patients in accordance with established provider schedules and clinic protocols.
- Provides quality customer service over the phone and in person including answering telephone calls, screening calls, taking messages, provide patients with pre-appointment information and questions.
- Adheres to all mental health protocols regarding the management and compassionate care of patients undergoing mental health crises.
- Answers patient inquiries of all types in an effort to streamline the process for patients and refers appropriate clinical questions to medical assistants/clinical personnel or other departments, as necessary.
- Build trust and rapport with internal and external customers as well as community partners.
- Supports program goals to reduce cultural, socioeconomic, and other barriers to care.
- High School Diploma or GED
- Experience in Electronic Health Records, customer service, or public relations preferred.
- Strong computer skills including experience with Microsoft Office software.
- Excellent verbal and written communication, problem-solving, and organizational skills.
- Reliable attendance and consistent community engagement
- Organizational and time management skills.
- Non-violent Crisis Intervention Comprehensive training class completed within 6 months of hire and recertify prior to the expiration date.
- Hepatitis B
- COVID
- Prolonged periods sitting/or standing at a desk working at a computer.
- Able to lift 15 pounds occasionally.
- Able to travel as needed.
Job Summary
Full Time
$36k-46k (estimate)
08/04/2023
05/21/2024
The job skills required for Patient Services Representative (BH) (FT) include Customer Service, Front Office, Clinical Support, Health Insurance, Microsoft Office, Time Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient Services Representative (BH) (FT). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient Services Representative (BH) (FT). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Patient Services Representative (BH) (FT) positions, which can be used as a reference in future career path planning. As a Patient Services Representative (BH) (FT), it can be promoted into senior positions as a Patient Appointment Scheduler that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Services Representative (BH) (FT). You can explore the career advancement for a Patient Services Representative (BH) (FT) below and select your interested title to get hiring information.
If you are interested in becoming a Patient Services Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Services Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Patient Services Representative job description and responsibilities
The Patient Services Rep reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditat
02/28/2022: Vallejo, CA
Primary responsibilities are accurate and efficient patient registration, procedure scheduling, charge transmittals, collections, and procurement.
02/15/2022: Kennewick, WA
Coordinated and provided clerical and support activities within a multidisciplinary, patient care unit to facilitate the daily patient flow.
03/07/2022: Saint Cloud, MN
Patient service representatives smooth out the emotional and mental bumps by advocating for the consumer through all phases of medical treatment.
12/16/2021: Fort Wayne, IN
This position creates patient records, provides documentation as appropriate to patients, and collects and applies patient payments.
02/11/2022: Troy, NY
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Patient Services Representative jobs
Representatives must use quality customer service techniques to ensure patient needs are met.
01/25/2022: Johnstown, PA
Some patient services representative roles require additional training.
12/23/2021: Lebanon, PA
Both Patient Service Representatives and Patient Care Specialists, some of the skills necessary to complete the responsibilities of each role are similar.
12/21/2021: Lawrence, MA
Furthermore, many of the tasks that are required of a patient service representative will be dependent upon strong computer skills.
02/16/2022: Stockton, CA
Must exercise empathy and respect to provide excellent customer service for patients.
12/21/2021: Omaha, NE
Step 3: View the best colleges and universities for Patient Services Representative.
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