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Rolex Client Experience Manager
This Rolex Manager is responsible for all areas related to creating and managing the Rolex experience for the WOSG Official Rolex Jeweler locations. They will work to continually improve the in-showroom, online and follow-up experience for the client. They will collaborate with showroom management and Rolex to determine resources, programs, and expectations to create a dynamic, smooth Rolex client journey.
Responsibilities
Knowledge Required
Understanding of Luxury Experience
Understanding of Luxury Timepieces and Jewelry
High School diploma required, College Preferred
3 years of experience in luxury hospitality, luxury retail, or related field
Excels in client experience and building relationships
Outstanding presentation skills, can speak with enthusiasm
Strong organizational, client service and time management skills
Ability to find creative solutions
Ability to effectively create and implement new processes
Strong attention to detail
Strong verbal communication skills
High energy, self-motivated and outgoing personality
Ability to coordinate and collaborate with retail and corporate team members
Ability to multitask daily on a fast-paced environment
Excellent judgment skills
Salary
Full Time
Retail
$93k-131k (estimate)
01/06/2024
07/20/2024
LEICESTER
1,000 - 3,000
1917
LARS ANDERS RAGNAR ROMBERG
$500M - $1B
Retail