Position Summary

The duty of the Front Office Staff is to provide exceptional customer service by ensuring a positive patient experience for our patients. The location of this position is at our brand new ambulatory surgery center.

Qualifications

• High school diploma or equivalent or higher education

• Computer proficiency with Windows and Outlook experience

• Good decision-making, communication, and organizational skills

• Must be able to work independently

• Must be able to multi-task and be flexible to accommodate the needs of their department due to the ever changing healthcare field

Job Responsibilities

· Promote the mission, vision, and values of the organization in a professional manner.

· Complies with policies and procedures; adheres to safety guidelines to ensure a safe work and patient care environment.

· Recognizes and responds to opportunities for improvement.

· Registering and/or updating patient registrations completely and accurately

· Scheduling operating room cases as requests come in from surgery scheduling

· Verifying all patient demographic and insurance information is correct

· Collecting any copay or coinsurance due at time of service

· Maintaining confidentiality of patient information

· Represent the organization in a positive and professional manner at all times.

· Responsible for knowing and following the standards established by HIPAA.

· Other Duties as Assigned.

Job Type: Full-time

Pay: $14.00 - $17.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Healthcare setting:

• Ambulatory surgery center

Medical specialties:

• Orthopedics
• Surgery

Schedule:

• 8 hour shift

Ability to Relocate:

• Kingsport, TN 37663: Relocate before starting work (Required)

Work Location: In person