15 Technical Support Specialist Jobs in Ashburn, VA
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Washington Commanders is Hiring a Technical Support Specialist Near Ashburn, VA
- Provide support to Washington Commanders staff for technology related issues
- Maintains technical proficiency on all Commanders end-user computing platforms: personal computers and laptops, Windows 10/11, Mac OS, Microsoft Office, web-based applications, scouting system, accounting applications, CRM, Adobe Creative Cloud, and other internal applications
- Manage and support Mac OS and iOS Server
- Active Directory integration of Mac OS
- Configure, deploy, & support all laptop, desktop and mobile devices and related office software systems
- Logs new calls, updates, and status changes in Support Desk application
- Manage and update documentation of standard procedures
- Microsoft Office 365 account administration
- Minimum two years of experience in a technology support position
- Ability to effectively diagnose and repair computer hardware and software problems
- Understanding of computer networking concepts
- Apple Certified Support Professional certification or equivalent experience preferred
- Apple Certified Technical Coordinator certification or equivalent experience preferred
- Experience managing and supporting JAMF preferred
- Ability to manage a wide variety of technology Projects and responsibilities
- Excellent organizational and communication skills are necessary
- Individual must be highly dependable, analytical, and detail oriented.
- Assist in game day preparations and testing, as well as game day support for various systems
- Answer support calls from help desk and track problems in a ticketing system
- Maintain desktop and device compliance policies by enforcing company security settings, software settings and user restrictions
- Minimum physical requirements: able to travel to and gain access to various areas of the stadium for prolonged periods of time during games and events; able to lift and transport up to 50 pounds
- Availability to work during standard support hours (M-F, 7:00 AM to 10:00 PM) along with occasional after-hours and weekend support
- Other related duties as assigned
Job Summary
Full Time
$77k-95k (estimate)
02/05/2023
10/30/2023
The job skills required for Technical Support Specialist include Help Desk, Microsoft Office, Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Technical Support Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Technical Support Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Technical Support Specialist positions, which can be used as a reference in future career path planning. As a Technical Support Specialist, it can be promoted into senior positions as a Technical Support Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technical Support Specialist. You can explore the career advancement for a Technical Support Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Technical Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Technical Support Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Technical Support Specialist job description and responsibilities
Technical support specialists work with end-users to provide technical support and assistance for technical, software and hardware problems.
02/25/2022: Altoona, PA
Technical support specialists provide assistance and guidance to customers who are experiencing difficulties with technological equipment or software.
01/19/2022: Dothan, AL
Technical support roles are primarily office based, and email/phone are the most popular ways to communicate with customers.
01/19/2022: Fort Collins, CO
A technical support specialist provides technical assistance for users of computers, networks, software, or other devices.
03/02/2022: Portsmouth, NH
Technical support specialists provide computer support for organizations or businesses.
02/15/2022: Albany, GA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Technical Support Specialist jobs
The minimum education requirement for a technical support specialist role can vary from position to position.
01/23/2022: San Antonio, TX
Technical support specialists must have patience and be sympathetic to diffuse any frustration the end-user may be feeling.
03/01/2022: Springfield, IL
To become tech support, at minimum, an associate degree or certification with on-the-job training.
01/04/2022: New Orleans, LA
Trains customers on how to use hardware and software.
01/02/2022: Nassau, NY
Be an Oracle Certified Associate.
01/16/2022: Colorado Springs, CO
Step 3: View the best colleges and universities for Technical Support Specialist.
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