Job Description: This position is responsible for the sale, customer service, and warranty of the organization's products in a specified region or major geographical area. Responsibilities and job functions of this position include, but are not limited to:
Establish and manage sales accounts relationships within the assigned territory
Communicate with customers within the territory on a regular basis to develop rapport and better understand their needs (?regular basis? will be determined by manager)
Achieve established sales goals to reach designated sales volume
Greet and assist walk-in customers as needed
Work in collaboration with designated Regional Sales Managers or General Manager
Troubleshoot problems with customers regarding products sold
Attend trade shows and events as designated by manager
Develop and maintain product knowledge on all Warren products and parts
Assist with parts sales as required, including but not limited to: parts calls, managing shared Part Sales email box, processing parts orders, follow-up to ensure parts shipped as promised
Contact current and prospective clients through phone calls and emails to explain products, including new developments, and create sales opportunities
Perform other job-related duties and responsibilities as may be assigned by management
Handle warranty and customer service calls