1 help desk technician i Job in clackamas, or
Pacific Seafood is Hiring a Service Desk Technician I Near Clackamas, OR
- Aid team members through the Service Desk.
- Provide first-level technical support and troubleshooting assistance to end-users via phone, email, or chat.
- Support and maintain Active Directory.
- Continuously monitor ticket queues and quickly assign tickets to appropriate parties and follow up with users to ensure timely resolution and customer satisfaction.
- Document all support interactions, including details of the issue and resolution, in the ticketing system.
- Provide local and remote user support and training.
- Configure PCs – desktops and laptops.
- Configure, deploy, and support network printers.
- Identify and escalate complex or unresolved issues to Tier 2 or Tier 3 support teams as needed.
- Basic first-level LAN/WAN troubleshooting.
- Maintain user passwords on AS/400 and Windows network.
- Assist in supporting and managing the phone system.
What You Bring to Pacific Seafood:
Required
- High School Diploma
- Minimum of two years of experience supporting networked computers running Windows 10/11 and Microsoft 365 applications, including MS Outlook.
- Minimum of two years of experience in the setup and support of laptop and desktop hardware.
- Basic understanding of LAN/WAN.
- Valid driver’s license.
- Prior experience with AS/400 and/or phone support systems.
- Health insurance benefits options, including medical, prescription, vision, dental, basic group life, and short-term disability.
- Flexible spending accounts for health flex and dependent care expenses
- 401(k) Retirement Plan options with generous annual company profit-sharing match
- Paid time off for all regular FT team members, including sick days, paid holidays, vacation, and personal time
- Employee Assistance Program- Confidential professional counseling, financial, and legal assistance provided at no charge to Team Members and immediate family members
- Product purchase program
Pacific Seafood is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Job Summary
Full Time
Wholesale
$54k-68k (estimate)
05/26/2024
08/22/2024
pacificseafood.com
CHARLESTON, OR
200 - 500
1941
FRANK DULCICH
$10M - $50M
Wholesale
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About Pacific Seafood
Founded in 1941 by the Dulcich Family, Pacific Seafood is a family-owned and operated company dedicated to providing the healthiest protein on the planet. Pacific Seafood manages all parts of the supply chain from harvesting/fishing to processing, and distribution in order to provide customers with fresh, sustainable, high-quality products. Pacific Seafood Group is headquartered in Clackamas, Oregon. We employ more than 3,000 team members across 41 facilities in 11 states. One of our missions is to provide products to meet all of our customers center of the plate protein needs including seafoo ...
d, beef, pork, and poultry. Some of our most popular items include oysters, Dungeness crab, rockfish, coldwater shrimp, wild salmon, and steelhead.
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The job skills required for Service Desk Technician I include Troubleshooting, Technical Support, Service Desk, WAN, Teamwork, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Desk Technician I. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Desk Technician I. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service Desk Technician I positions, which can be used as a reference in future career path planning. As a Service Desk Technician I, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Desk Technician I. You can explore the career advancement for a Service Desk Technician I below and select your interested title to get hiring information.
If you are interested in becoming a Service Desk Technician, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Desk Technician for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Service Desk Technician job description and responsibilities
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
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Step 3: View the best colleges and universities for Service Desk Technician.
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