Summary

Security Manager

SUMMARY

The Security Manager is responsible for the efficient operation of the security department in accordance with the property’s established policies, procedures, and controls to ensure guest, team member safety and protect Company assets

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Practices, supports, and maintains the Mission, Vision and Values of WarHorse Gaming Omaha, LLC.
• Plans, implements, and evaluates of the security operations and the coordination of its programs with other departments.
• Ensures that all security reports are submitted in a timely manner.
• Assigns Security staff to various locations according to job requirements and the officers’ abilities, skills, and experience.
• Observes in performance of duties to evaluate efficiency and to detect and correct inefficient work practices.
• Demonstrates and explains methods of detecting and apprehending those suspected of thievery.
• Explains local laws concerning arrest and detention to Team Members.
• Conducts private investigations to obtain information concerning such matters as thievery, cheating, and Team Member misconduct.
• Acts as a representative of the property, interacting with guests and team members in a courteous and professional manner.
• Implements departmental and procedures and trains, schedules, supervises and evaluates security officers on his/her assigned shift.
• Patrols property identifying potential security and or safety issues.
• Assists in ensuring the safety and protection of guests, team members and the entire facility.
• Updates security procedural manuals and is responsible for the documentation of all security and safety issues and the maintenance of reports.
• Maintains staffing levels within the security department and is instrumental in interviewing, training, scheduling, evaluating and disciplining team members as needed and instills an atmosphere that encourages team members to thrive and succeed.
• Ensures effective recruitment, hiring, training, recognition, coaching and counseling and other personnel related matters are being handled appropriately throughout assigned departments.
• Facilitates and ensures that performance reviews of all team members within department are complete on a yearly basis.
• Prepares detailed reports concerning matters investigated.
• Performs other duties as assigned.

SKILLS AND QUALIFICATIONS

• Bachelor’s Degree in related field; or equivalent work experience.
• Seven (7) years casino security experience, four (4) years in a management capacity.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Strong supervisory and leadership skills.
• Proficient with Microsoft Office Suite or related software.
• Previous experience in a casino resort preferred.

COMPENTENCIES

• Leadership & Navigation
• Communication
• Analytical and Critical Thinking
• Relationship-Building
• Teamwork Orientation.
• Problem Solving/Analysis
• Business Acumen
• Flexibility
• Trust/Integrity
• Guest Focus
• Initiative
• Decision Making
• Stress Management/Composure

TRAVEL  

None 

POSITION TYPE/EXPECTED HOURS OF WORK  

Due to the unpredictable nature of the hospitality/entertainment industry, Team members must be able to work varying-schedules to reflect the business needs of the property.

CERTIFICATION REQUIREMENTS  

Is this position responsible for selling, serving, or distributing alcoholic beverages or do they have comp authority? Yes

Gaming License Required? Ability to secure and maintain NE Gaming License required.

Other Certifications? CPR Certification, Drivers’ License

Other Duties  

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Ho-Chunk, Inc. is an equal opportunity employer. All applicants are considered without regard to age, sex, race, national origin, religion, marital status, or physical disability. However, preference may be extended to persons of Native American descent in accordance with applicable laws