Summary

SUMMARY DESCRIPTION:The Bartender is responsible for serving beverages to guests and assuring that the wants and needs of guests are consistently exceeded.

ESSENTIAL JOB FUNCTIONS/DUTIES: Essential duties and tasks that must be performed with or without reasonable accommodation.

• Practices, supports, and maintains the Mission, Vision and Values of WarHorse Gaming Omaha, LLC.• Provides prompt, efficient, and friendly quality service and preparation of beverages to all customers. • Communicates to supervisor any difficulties, guest comments and other relevant information.• Up-sells and regularly replenishes beverages, abiding by responsible alcohol service regulations.• Converses with Guests about alcoholic beverages, advising the types and styles of beverage, taking beverage orders, and serving beverage.• Promotes, sells, makes, and presents cocktails.• Complies with S.M.A.R.T. or T.I.P.S. training. • Complies with legal provisions of local liquor codes.• Assesses guest’s intoxication level and takes appropriate action as needed.• Monitors factors which interfere with the total experience of the guest.• Uses refrigeration system correctly.• Effectively operates the post-mix syrups bulk dispense system.• Operates the beer reticulation system.• Adheres to stock control procedures.• Complies with all department rules, regulations, policies, procedures, and internal controls and all local, state and federal rules and regulations. • Accepts payment and/or comp authorization upon service of all beverages prepared and/or served. Complies with ABC training. • Balances register at end of shift. • Participates in developing specials. • Trains interested beverage servers for the bartender position. • Attends periodic meetings and training sessions.• Promotes positive public and employee relations. • Presents oneself in a neat and clean appearance at all times. • Perform s other duties as assigned.

JOB SPECIFICATIONS:Education, experience, skills required, equipment used.• Must be 19 years or older.• High school Diploma or education equivalent required.• One (1) years’ experience bartending in a high-volume front bar, service bar, and/or fine dining environment or nightclub setting.• Must be a knowledgeable mixologist.

CORE COMPETENCIES:

• Collaboration Skills• Guest Focus• Communication Proficiency• Flexibility• Problem Solving• Ethical Conduct• Stress Management/Composure

TRAVEL REQUIREMENTS: Travel is not required for this position.

WORK HOURS: Due to the unpredictable nature of the hospitality/entertainment industry, Team members must be able to work varying-schedules to reflect the business needs of the property.

CERTIFICATION REQUIREMENTS:Is this position responsible for selling, serving, or distributing alcoholic beverages or do they have comp authority? Yes

Gaming License Required? Ability to secure and maintain NE Gaming License.

Other Certifications? ServSafe, TIPS Alcohol Awareness

PHYSICAL REQUIREMENTS ASSESSMENTRating Scale 0 – Not Applicable to This Position1 – Normal: Conditions Similar to Everyday Life2 – Above Average: Beyond Normal Levels3 – Extreme: Extraordinary Levels Critical Job Elements: For the questions that follow, use the rating scale above to describe the job.

WORK ENVIRONMENT:2 Accessibility of all worksites required for the position1 Exposure to weather and temperature extremes1 Exposure to darkness1 Exposure to cramped spaces2 Exposure to loud noises1 Exposure to chemicals and fumes1 Exposure to dust1 Exposure to heights2 Exposure to work safety hazards1 Exposure to secondhand smoke1 Amount of overtime/extended work hours required

PHYSICAL EFFORT:2 Physical mobility: movement from place to place on the job, considering distance and speed2 Physical agility: ability to maneuver body while in place2 Ability to lift up to 50 lbs.2 Physical strength to handle routine kitchen materials and tools3 Dexterity of hands and fingers2 Dexterity of feet2 Physical balance: ability to maintain balance and physical control2 Coordination: including eye/hand, hand/foot, etc.2 Endurance: prolonged physical activity with limited opportunity to rest

MENTAL EFFORT:1 Concentration/intensity: prolonged mental effort with limited opportunity for breaks1 Memory, considering the amount and type of information1 Complexity of decision making1 Time pressure of decision making1 Analytical thinking1 Conceptual thinking1 Ability to compute basic math calculations

COMMUNICATION:1 Fluency in English1 Fluency in another language preferred.1 Verbal communication1 Written communication1 Non-verbal communication

SENSORY ABILITIES:1 Ability to see1 Ability to distinguish colors1 Ability to hear1 Ability to smell1 Ability to taste1 Sense of touch

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.Ho-Chunk, Inc. is an equal opportunity employer. All applicants are considered without regard to age, sex, race, national origin, religion, marital status, or physical disability. However, preference may be extended to persons of Native American descent in accordance with applicable laws.