Position Description: We are in search of an experienced Crew Chief who will play a pivotal role in our service operations. The Crew Chief will be responsible for responding to service calls, coordinating job requirements to establish an efficient workflow, completing job documentation, performing and supervising production work, and closely monitoring assigned jobs from start to finish. Ensuring the adherence and enforcement of all safety procedures on the job site is a critical aspect of this role. Knowledge, Skills and Abilities: Communication - effective written and oral communication Experience - cleaning/restoration experience preferred Education - High school diploma/GED Certifications - IICRC preferred Driver's License - Valid with clean driving record Physical Requirements:
Able to regularly lift 50 pounds; up to 100 pounds with assistance.
Long periods of walking, standing, driving Ability to work in tight spaces Additional Information:
Customer-Centric Communication: Effectively convey the scope of work to clients, proactively monitor and respond to their needs and concerns, ensuring their understanding and overall job satisfaction.
Team Expectation Management: Clearly communicate precise expectations to Production Technicians and provide diligent supervision of their activities to guarantee work alignment with organizational standards.
Production Efficiency: Execute production processes as scheduled, maintaining a strict focus on quality control, and swiftly addressing any arising issues to ensure seamless workflow.
Safety and Hazard Management: Identify potential safety hazards, establish and implement control measures to secure the well-being of occupants and workers, and communicate safety protocols comprehensively to the team and clients
Document Control: Maintain meticulous management of job file documentation to ensure completeness and accuracy of all project details, preserving a well-organized record of work.
Cost and Asset Management: Exercise prudent cost control over production activities while effectively managing assets. Safeguard equipment and materials by promoting their proper use and motivating team performance.
Facility Maintenance: Uphold the cleanliness and maintenance of vehicles, equipment, warehouse, and office areas, reflecting our commitment to professionalism and operational efficiency.