157 Service Manager Jobs in Worcester, MA
Waltham Pest Services is Hiring a Service Manager Near Worcester, MA
Waltham Pest Services is the original pest control provider in the New England area. We provide ourselves on providing first-class services with a focus on public health and safety. We also innovate to add more and more services to help keep the homes and business in our area safe and healthy. We also focus on our people on the inside. Their health and safety are just as important to us, and we want them to be happy in their roles.
We are currently seeking a Service Manager. This position will be base out of our Natick, MA branch.
Waltham Offers…
- Competitive Compensation; Base Salary & Bonus
- Comprehensive benefit package that includes medical, dental, vision, 401K with company match, stock purchase, tuition reimbursement, and more!
- Paid Time Off (Holiday/Vacation/Sick)
- Company Vehicle & Gas Card
- Award-winning Company Paid Training!
- Smartphone, Equipment, etc.
- Opportunities for Growth, Development, and Advancement
- Awards and recognition
The Service Manager will lead a team whose passion is to deliver exceptional service and expertise for families and businesses alike. As an operational leader, you will be responsible for the overall management of the service team, including: delivering quality service, fleet management, service team sales, and overall customer satisfaction.
What You’ll Be Doing
As an experienced and successful Service Manager, you will be required to have the following experience and skills to...
- Lead and mentor a group of front line colleagues
- Provide highly skilled “hands-on" management
- Train and develop technicians
- Monitor scheduling and routing to drive efficiencies and productivity
- Schedule client services and route service technicians
- Motivate the service team to provide high-quality customer and technical services
- Guide service technicians in resolving client issues and concerns
- Ensure that customer expectations are met
- Have experience interacting with both commercial and residential clients
- Perform quality site inspections
- Review and submit all service-related documents and reporting
- Assist with interviewing and selecting service technicians and trainees
- Maintain inventory of equipment and supplies
- Multi-task within a fast-paced environment
What We’re Looking For:
The ideal candidate will have at least 3 years of SUPERVISORY or management of direct and indirect reports in a service-based industry (i.e. package delivery, beverage, uniform, or vending services; pest control, lawn care or construction)/ Other types of management experience may be considered. We seek individuals who are creative thinkers with an emphasis on building teams and long term, profitable relationships.
Requirements:
- High School Diploma/GED
- Excellent communication skills
- Valid Driver’s license
- Must be 18 years of age
Physical Demands / Working Environment:
We require a good driving record, the ability to pass a physical and pass background check/screen. Candidates must meet physical job requirements and safely perform the job duties with or without accommodations:
- Safely use a ladder within the manufacturer's weight capacity
- Lift and carry up to 50 lbs.
- Safely access crawl spaces, attics, confined spaces, roof tops, etc.
- Ability to work in all types of weather conditions
Estimated Salary Range: $60,000.00 - $65,000.00 per year
Want to learn more about working at Waltham Pest Services? Click Here!
Waltham Pest Services is an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
Job Summary
Full Time
$122k-154k (estimate)
02/08/2024
04/10/2025
walthamservices.com
NATICK, MA
100 - 200
1893
DENNIS CONE
$10M - $50M
Related Companies
About Waltham Pest Services
Founded in 1893, Waltham Pest Services has a reputation built on decades of experience. We offer specialized pest management solutions to businesses and homes in Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island and Vermont. Waltham Pest Services aims to exceed customer expectations by implementing the highest standard of ethics and professionalism as the premier pest management service provider in our region. We proudly practice Integrated Pest Management (IPM) techniques that help provide long-term pest solutions for business owners. You can trust 120 years of exceptional servic...e. Call the original Waltham Pest Services at 888-974-7378 for a free estimate. For career opportunities, please visit: careers.walthamservices.com Waltham Pest Services is a wholly own subsidiary of Rollins, Inc. (NYSE: ROL).
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The job skills required for Service Manager include Client Service, Scheduling, Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service Manager positions, which can be used as a reference in future career path planning. As a Service Manager, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Manager. You can explore the career advancement for a Service Manager below and select your interested title to get hiring information.
If you are interested in becoming a Service Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Service Manager job description and responsibilities
A service manager needs to be able to manage their time to ensure they can attend to both employee and customer requests.
02/28/2022: Frankfort, KY
The Guest Service Manager oversees all property operations, ensuring that the highest levels of hospitality and service are provided.
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The service manager ensures excellent customer service, maintains strong relationships with customers and third-party vendors and ensures repeat customers.
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Maximized sales by providing excellent customer service and minimize loss through proper utilization of standard operating procedures.
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Responsible for understanding each customer's expectations and delivering services as needed.
02/15/2022: Abilene, TX
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Service Manager jobs
Employers require that a viable candidate for a service manager position possess excellent computer skills.
01/13/2022: Middlesex, NJ
A few years of experience from a service oriented role, preferably with focus on customer experience and account management.
01/25/2022: Atlanta, GA
Experienced leader with proven record providing exceptional customer service operations.
01/21/2022: Grand Rapids, MI
Excellent Communication skills and the ability to solve problem are just a few qualities a service manager should have.
01/27/2022: Pittsburgh, PA
The service manager must also be able to work under stress besides handle stress.
12/20/2021: Pittsburgh, PA
Step 3: View the best colleges and universities for Service Manager.
