Salary: $40,000 - $55,000

GENERAL SUMMARY: 

Responsible for managing the Admissions Department of the skilled nursing center to meet occupancy and revenue requirements. Partners with community’s SNF management and external business development to execute sales and community business plans to achieve community goals. 

PRINCIPLE DUTIES: 

• Essential Job Duties: 
• Facilitates triage of new inquiries and referrals to expedite admissions and pre-admissions conversions.
• Coordinates pre-admission and admission process with interdisciplinary team in accordance with established policies and procedures. 
• Maintains awareness and management of bed status/availability at all times. Ensures room readiness.
• Responds quickly and effectively to referral requests. Acts as liaison between the referral's sources and the community. 
• Communicates overview of upcoming admission to interdisciplinary team to ensure equipment needs, clinical snapshot, doctors, diagnosis, anticipated LOS, post-skilled disposition and special needs are met. Ensures appropriate supplies and marketing materials are available, ordered as needed, and within the department budget. 
• Conducts tours for prospective patients and/or family members. Sells community benefits, answers questions, and obtains information about patient through discovery to offer solutions. 
• Maintains budgeted occupancy and quality mix for skilled nursing communities. 
• Maintains sales records, such as referral/admission logs, electronica sales system, trends and conversion ratios. 
• Provides reporting and forecasting to Administrator, Executive Director, and Regional Sales as requested. 
• Represents the Rehab/SNF in appropriate community, market or strategic sales.

QUALIFICATIONS: 

• Minimum 2 years’ experience professional experience in sales and marketing, including at least two years in a supervisory capacity required. 
• Strong sales ability essential. 
• Healthcare experience desirable or equivalent combination of education and experience. 
• Has an ability to market aggressively and deal tactfully with the community. 
• Has knowledge of corporate business management. 
• Demonstrates good communications and public relations skills. 

PHYSICAL REQUIREMENTS/WORKING CONDITIONS: 

Frequent standing, walking and sitting throughout the community. Must be able to communicate well verbally and in writing in English. Ability to lift up to 20 lbs. Requires interpersonal skills and frequent interaction with staff, residents and vendors. Weekend or evening work.