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High school diploma or GED preferred. 1 to 2 years prior guest/cashier experience preferred.
1 year of supervising small teams is preferred.
Dresses appropriately for position; keeps self well groomed.
Consistently at work and on time; ensures work responsibilities are covered when absent;
Follows instructions, responds to management direction; takes responsibility for own actions; completes tasks on time
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to communicate, instruct, and guide the guest service team.
Basic math and cash handling skills
Must be able to work in a fast-paced environment.
Ability to apply common sense understanding to carry out written and oral instructions.
Ability to deal with problems using standard operating procedures.
Guest Service Leaders are regularly required to stand; use hands to finger, handle, or feel and reach with hands and arms. The employee is frequently required to walk. The employee is occasionally required to stoop, kneel, crouch, or crawl and talk or hear. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
Full Time
$51k-72k (estimate)
05/01/2024
05/14/2024
The following is the career advancement route for Guest Service Leader positions, which can be used as a reference in future career path planning. As a Guest Service Leader, it can be promoted into senior positions as a Room Reservations Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest Service Leader. You can explore the career advancement for a Guest Service Leader below and select your interested title to get hiring information.
If you are interested in becoming a Guest Service Leader, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Service Leader for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Guest Service Leader job description and responsibilities
Maintain, troubleshoot, and manage the hotel's property management systems (PMS) and other computer networks and software.
04/09/2022: Poughkeepsie, NY
Do bookkeeping financials end of day payroll and scheduling.
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Train all new hires on proper phone handling, POS program, guest interactions, and hospitality.
05/27/2022: Salt Lake City, UT
Implement and follow all cash handling procedures per corporate guidelines for the POS and all Simon income-generating initiatives..
04/09/2022: Portland, ME
Develop and implement all departmental operating procedures, incentive programs, sales policies and representative goals.
04/02/2022: Muskegon, MI
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Guest Service Leader jobs
Acting as a link between guests and hotel management.
05/31/2022: Amarillo, TX
Attending meetings with management to discuss problems and strategies for improvement.
04/09/2022: Dayton, OH
Understanding safety and emergency procedures.
06/01/2022: San Bernardino, CA
Reporting on daily operations in a timely manner.
03/23/2022: Pittsburgh, PA
The ability to speak, read, and write the language used in the workplace and knowledge of one or more additional languages is preferred.that matter.
04/19/2022: Huntington, WV
Step 3: View the best colleges and universities for Guest Service Leader.