Do you want to start a career with opportunities for growth and advancement, not just a sales or retail job? Do you love working with people and providing positive customer service and sales experiences? If so, we’re looking for you! V*ictory Lending, a Wallace Management Company, is looking for a friendly and outgoing Lead Branch Manager* who can provide outstanding customer service!

Wallace Management Company manages small loan companies with over 125 branches in 7 states- and growing! We have been in the small consumer loan business since 1980.

Why Victory Lending?

• Low-cost employee health, dental, vision, and life insurance for full time Team Members
• 401(k) plan including company match
• Paid holidays and vacation time
• Monthly bonus opportunities

The Lead Branch Manager Role Responsibilities include:

• A positive and infectious attitude
• Ability to effectively communicate at every level within the organization.
• Assisting the team in exceeding weekly and monthly growth goals
• Dedication to maintaining quality service by establishing and enforcing Wallace policies and procedures.
• Ensures operation of equipment by calling for repairs, evaluating new equipment and office/building
• Ensuring that business goals, deadlines and performance standards are met.
• Identify, evaluate and manage strategic risks and opportunities.
• Increase the overall productivity of the branch by implementing relevant employee training, budgeting effectively, eliminating inefficiencies, and capturing growth opportunities.
• Maintain fruitful relationships with current customers and establish good relationships with new ones.
• Manage daily operations, especially customer service and finance activities, and make improvements as needed.
• Managing activities to ensure overall profitability.
• Oversee sales and marketing strategies.
• Participating in training and development with the team
• Providing exceptional customer service to existing and potential customers
• Providing leadership
• Quick and appropriate resolution of all challenges
• Will require travel, possible overnights, up to 50% of the time.

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• The ideal candidate for the Lead Branch Manager role will:
• Have 2-3 years of experience in managing a branch or equivalent experience.
• Must be able to demonstrate a high degree of self-confidence, job knowledge, communications skills and organizational skills.
• Must have strong interpersonal skills.
• Should have some knowledge of Spreadsheet software and Word Processing software.
• Must be able to understand, handle and produce loan documents.
• High school diploma

This position may require travel.

Job Type: Full-time

Pay: $20.00 - $24.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift
• Monday to Friday
• Weekends as needed

Ability to Relocate:

• Conroe, TX: Relocate before starting work (Required)

Work Location: On the road