The award-winning AAA 5-Diamond Waldorf Astoria Monarch Beach Resort & Club is looking for a Turndown Attendant to join the Housekeeping Team!

Located in the beautiful coastal town of Dana Point adjacent to Laguna Beach, this town played an iconic role in the emergence of California's surf culture and today is celebrated for its laid-back vibe and fun, active lifestyle.

The resort is perched on 175 acres atop a 150-foot seaside bluff with over 400 rooms, 115,000 square feet of indoor and outdoor meeting space, and 8 food and Beverage outlets.

This includes 4 restaurants, a beach club, lounge, marketplace, and IRD.

• Classification : Part-Time
• Shift : PM (5 : 00pm - 10 : 00pm) including weekends and holidays

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What will I be doing?

As a Turndown Attendant, you would be responsible for cleaning and stocking guest rooms and providing turndown service in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

Specifically, you would be responsible for performing the following tasks to the highest standards :

Provide turndown service to include, but not limited to, partially removing and storing bedcover, fulfilling specified guest preferences (i.

e. filling ice bucket, etc.) and replenishing amenities, linens and supplies

• Clean and stock guest rooms as assigned, including, but not limited to, cleaning bathtub, toilet, sink, walls, mirrors, tiles, counters and floor surfaces
• Change bed linens
• Dust furniture, pictures, drawers, window ledges and shelves
• Replenish amenities, linens and supplies in guest room
• Vacuum and empty trash
• Conduct visual room inspection upon completion
• Dispose of trash and recyclables in accordance with the hotel's green guidelines
• Respond to special guest requests in a timely, friendly and efficient manner

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success.

This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values :

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes :

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

MEANINGFUL BENEFITS FOR YOUR CAREER & WELL-BEING

We support the well-being and performance of Team Members with industry-leading rewards, recognition and support to meet their needs and dreams : Best-in-Class PTO

Go Hilton Travel Discount Program

Hotel rates as low as $40 / night! Health & Welfare Benefit Plans Debt-Free Education Retirement Savings Program Employee Stock Purchase Plan Mental Wellness Support

Flexible Schedules Access to your pay when you need it

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Last updated : 2024-02-24