Our client is looking to add a Transportation Manager to their team. In this role, you will be wholly responsible for a feed mill's truck/trailer shop. This includes customer service, driver management and truck and trailer management. This position offers a competitive salary and a comprehensive benefits package.

BACKGROUND/EXPERIENCE

• A minimum of 5 years of recent, continuous experience managing a truck/trailer shop is MANDATORY. (Preferably for a manufacturing company.)

• Responsible for customer pickups at the supplier sites in a 24/7 service environment.

• Manage company and contract CDL drivers under FMCSA and DOT guidelines; customer service; driver efficiency, and load factors.

• 5 years of experience in the trucking industry and knowledge of trucking regulations are required.

• Customer service experience and college degree desired.

RESPONSIBILITIES

• Supports company operations by maintaining office systems and staff, reporting directly to General Manager.

• Services customers by arranging transportation (to and from their manufacturing sites) in the most efficient manner and maintaining the highest service level reasonably.

• Hiring drivers, managing and hiring owner-operators, following and tracking sites' FMCSA scores, conducting driver safety meetings, and directing the truck/trailer shop.

• In some cases, the manager will also oversee the maintenance and repair of customer equipment.

DISPATCHING (This is only a portion of the job, not looking for dispatchers at this time.)

• Completes operational requirements by scheduling and assigning drivers, and following up on work results. This includes data entry in the S2SQL system in building BOLs.

• Assigns outbound finish shipments, if required for that region.

• Keeps management informed by reviewing and analyzing daily/weekly efficiency reports; summarizing information; identifying trends for the trucking operation.

• Maintains Load Efficiency within maximum legal weight (including axles).

• Route drivers in a manner that reduces non-productive (not on the road) time.

• Minimize driver and shop over time.

• Conduct safety meetings and timely incident investigations

• Customers are not to wait for service longer than the agreed-upon time.

• Communication between customers and dispatch so that the customer always knows what they can expect and is notified when there are any changes in plans.

• Communicates closely with plant management.

• Ensure that procedures in place are properly followed.

• Perform ride-a-longs with drivers to understand the job and any items to improve upon.

• Understands the equipment used and advise for changes for the next contract renewal.

• Knows the cost to the plant floor of the material.

ADDITIONAL RESPONSIBILITIES

• Back up to the PM or GM when off-site or on vacation.

• Back up to the office manager for the following duties as needed:

  • Providing customer service by answering customer calls and responding appropriately

  • Preparing Payroll

  • Data Entry

    • Input all raw material loads on a daily basis.

    • Confirm all finished feed loads on a daily basis.

    • Confirm all supplement loads as they arrive.

#INDW3