About Us:

Our client is a leading provider of office equipment solutions, specializing in Kyocera copiers and printers. Our commitment to excellence and customer satisfaction sets us apart in the industry. As we continue to grow, we're seeking an experienced Kyocera Copier Technician to join our dynamic team.

Position: Experienced Kyocera Copier Technician

Role Overview:

As an Experienced Kyocera Copier Technician, you will play a critical role in maintaining and servicing our clients' Kyocera copiers and printers. Your technical expertise and dedication will ensure that our customers receive top-notch support and enjoy uninterrupted productivity.

Key Responsibilities:

On-Site Service

· Perform on-site installation, maintenance, and repairs of Kyocera copiers and printers.

· Diagnose technical issues promptly and provide effective solutions.

· Conduct preventive maintenance to optimize equipment performance.

Customer Interaction

· Collaborate with clients to understand their specific needs and address any concerns.

· Ensure exceptional customer service during service calls.

Documentation

· Keep accurate records of service calls, parts used, and work performed.

Training

· Provide end-users with training on Kyocera equipment functionality.

Requirements:

Experience

· Minimum of 4 years as a Kyocera copier technician.

· Kyocera certification (preferred but not mandatory).

Technical Skills

· Proficiency in diagnosing and repairing Kyocera copiers and printers.

· Familiarity with network printing and scanning configurations.

· Strong problem-solving abilities.

Valid Driver's License

· Must have a valid driver's license and reliable transportation.

Customer Service

· Excellent communication skills and a customer-centric approach.

Availability

· Willingness to travel within NJ/NY for on-site service calls.

Physical Stamina

· Ability to lift and move heavy equipment as needed.

What We Offer:

· Competitive salary based on experience.

· Comprehensive benefits package, including health insurance and retirement plans.

· Travel compensation for on-site visits.

· Ongoing training and professional development opportunities.

· A supportive and collaborative work environment.

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