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Work Location Type : Onsite
As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working by serving more than 4.
5 million customers worldwide with products delivered through innovative technology and deep customer relationships. With 2023 sales of $16.
5 billion, we're dedicated to providing value for customers, fostering an engaging culture for team members and driving strong financial results.
Our welcoming workplace enables you to learn, grow and make a difference by keeping businesses running and their people safe.
As a 2024 Glassdoor Best Place to Work and a Great Place to Work-Certified company, we're looking for passionate people to join our team as we continue leading the industry over our next 100 years.
We're hiring a part-time 20-hour on-site services representative in Concord, CA
Position Details
The Onsite Services Representative (OSR) reports to a Supervisor or Manager of Onsite Services and supports assigned customers by managing their inventory, providing outstanding customer service, driving account growth though customers' inventory management (KeepStock) program.
Onsite Service Representatives (OSRs) also work with partners to implement sales strategy and to help customers understand how Grainger can provide solutions to their business' MRO needs.
Compensation
This position is hourly, and the starting pay is $25
The range provided is a guideline and not a guarantee of compensation. Other factors that are involved in offer decisions include, and are not limited to : a candidate's experience, qualifications, geographical area, and internal equity of the team.
You Will
CUSTOMER SERVICE
ACCOUNT GROWTH
You Have
Rewards and Benefits
With benefits starting day one, Grainger is committed to your safety, health and wellbeing. Our programs provide choice and flexibility to meet our team members' individual needs.
Check out some of the rewards available to you at Grainger
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status.
We are proud to be an equal opportunity workplace.
We are committed to fostering an inclusive, accessible environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one's employment.
With this in mind, should you need a reasonable accommodation during the application and selection process, please advise us so that we can provide appropriate assistance.
Last updated : 2024-05-20
Full Time
Wholesale
$71k-90k (estimate)
05/22/2024
05/25/2024
grainger.com
LAKE FOREST, IL
15,000 - 50,000
1927
Public
DONALD G MACPHERSON
$10B - $50B
Wholesale
Grainger is an Illinois-based industrial supply company that distributes MRO products such as fasteners, adhesives, and pipes for the commercial sector across US and Canada.
The job skills required for Service representative include Customer Service, Flexibility, Inventory Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service representative positions, which can be used as a reference in future career path planning. As a Service representative, it can be promoted into senior positions as a Field Service Rep. III - Electronic Equipment that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service representative. You can explore the career advancement for a Service representative below and select your interested title to get hiring information.
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Customer service representatives typically responds to customer inquiries by telephone, e-mail or chat to provide non-technical problem resolution.
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Support agents should have sound knowledge of the product/service which will help them suggest a solution to the customer right away.
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Service representatives may also offer additional sales and products, sell products or services directly.
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Career tips from people on Service Representative jobs
A good Customer Service Representative must have excellent communication skills since they will be speaking directly with customers.
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