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Vyve is a leading broadband Internet provider serving largely non-urban communities in 16 states. A technology leader in the cable and broadband sectors, Vyve Broadband offers an extensive range of broadband, fiber connectivity, cable television and voice services for commercial and residential customers.
Commercial Services include high-speed Internet with speeds up to Vyve Gig, all-digital, high-definition video and fully featured digital voice.
Vyve Business Services provides optical Ethernet, PRI and hosted voice services to the business community. Together, Eagle, Vyve and Northland serve areas of Alabama, Arkansas, California, Colorado, Georgia, Idaho, Kansas, Louisiana, Nebraska, North Carolina, Oklahoma, South Carolina, Tennessee, Texas, Washington, and Wyoming.
The primary function of the Commercial Retention Representative is to increase commercial revenue by reducing commercial churn through identifying customers who should be on contract or customers who’s contracts are expiring.
These will be prioritized based on maximum ROI. It includes customer visits and out-bound calls to complete signed renewals.
This position reports directly to the Regional Sales Director. Duties and responsibilities include the following :
Knowledge, Skills and Abilities
Qualifications :
Education : High School degree or equivalent required. College degree strongly preferred
Experience : Some sales or wireless experience necessary. Office experience preferred.
Required Skills : Ability to fulfill the job duties, skills and responsibilities listed above
Last updated : 2024-04-06
Full Time
Television & Broadcasting
$35k-43k (estimate)
04/07/2024
07/05/2024
vyvebroadband.com
SHAWNEE, OK
200 - 500
2012
Private
$10M - $50M
Television & Broadcasting
Vyve Broadband is a provider of broadband, fiber connectivity, cable television and voice services for commercial and residential sectors.
The job skills required for Retention representative include Team Management, Customer Service, Products and Services, Customer Care, Billing, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be a Retention representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Retention representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Retention representative positions, which can be used as a reference in future career path planning. As a Retention representative, it can be promoted into senior positions as a Customer Retention Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Retention representative. You can explore the career advancement for a Retention representative below and select your interested title to get hiring information.