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Join us on a rewarding journey at Vynca! Our tech-enabled healthcare company cares for individuals with serious illnesses and complex psychosocial needs. We work alongside primary care and specialty physicians to support these patients. Our physician-led integrated care team includes providers, social workers, care managers, care coordinators, and chaplains. We use technology to help our team improve patient results. Our goal is to bring our patients more quality days at home.
We’re not just a team; we're a close-knit community. We are united in our dedication to caring for each other and those we serve. Together, we forge paths of success, guided by our unwavering core values: Excellence, Compassion, Curiosity, and Integrity. Be a part of a transformative movement where you'll contribute to making a profound difference every day.
Position Summary
We are currently looking for a highly skilled Technical Support Specialist who excels in problem-solving and possesses a solid understanding of integrations and APIs, with a strong emphasis on proficiency in navigating the Jira ticketing system. The ideal candidate will have a comprehensive knowledge of PHI and HIPAA rules and regulations and be familiar with Google Workspace. They should have a proven track record in providing exceptional technical support and be adept at resolving technical issues efficiently.
This position offers an exciting opportunity to provide technical support at the intersection of technology and healthcare, contributing to the seamless integration and administration of critical systems. Candidates should demonstrate a passion for innovation, a commitment to excellence, and a proactive approach to problem-solving.
Key Requirements:
Additional Requirements (Preferred but not necessary)
Compensation & benefits
Essential Organizational Duties:
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Full Time
$88k-110k (estimate)
04/22/2024
05/07/2024
The following is the career advancement route for Technical Support Specialist positions, which can be used as a reference in future career path planning. As a Technical Support Specialist, it can be promoted into senior positions as a Technical Support Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technical Support Specialist. You can explore the career advancement for a Technical Support Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Technical Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Technical Support Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Technical Support Specialist job description and responsibilities
Technical support specialists work with end-users to provide technical support and assistance for technical, software and hardware problems.
02/25/2022: Altoona, PA
Technical support specialists provide assistance and guidance to customers who are experiencing difficulties with technological equipment or software.
01/19/2022: Dothan, AL
Technical support roles are primarily office based, and email/phone are the most popular ways to communicate with customers.
01/19/2022: Fort Collins, CO
A technical support specialist provides technical assistance for users of computers, networks, software, or other devices.
03/02/2022: Portsmouth, NH
Technical support specialists provide computer support for organizations or businesses.
02/15/2022: Albany, GA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Technical Support Specialist jobs
The minimum education requirement for a technical support specialist role can vary from position to position.
01/23/2022: San Antonio, TX
Technical support specialists must have patience and be sympathetic to diffuse any frustration the end-user may be feeling.
03/01/2022: Springfield, IL
To become tech support, at minimum, an associate degree or certification with on-the-job training.
01/04/2022: New Orleans, LA
Trains customers on how to use hardware and software.
01/02/2022: Nassau, NY
Be an Oracle Certified Associate.
01/16/2022: Colorado Springs, CO
Step 3: View the best colleges and universities for Technical Support Specialist.