Join us on a rewarding journey at Vynca! Our clinical company uses in-person and virtual visits to care for individuals with serious illness and complex psychosocial needs. We work alongside primary care and specialty physicians to provide much-needed support for their patients. Our physician-led integrated care team includes providers, social workers, care managers, care coordinators, and chaplains. We use technology to help our team offer a superior care experience for our patients. At Vynca, our mission is to provide comprehensive care for more quality days at home.

We’re not just a team; we're a close-knit community. We are united in our dedication to caring for each other and those we serve. Together, we forge paths of success, guided by our unwavering core values: Excellence, Compassion, Curiosity, and Integrity. Be a part of a transformative movement where you'll contribute to making a profound difference every day. 

Position Summary: As the Director of Community Liaison, you will lead a team of community liaisons. Our community liaisons work closely with partners in the areas we serve, such as physician groups, health systems, home health agencies, hospice organizations, skilled nursing facilities, and senior living centers, to identify and enroll individuals eligible for our care programs. Our community liaisons are adept at connecting with partner referrals, describing our programs, and successfully enrolling individuals.

The Director of Community Liaison is critical in developing growth strategies and leading a high-functioning team, including recruitment and performance management. The ideal candidate is a seasoned sales professional with prior experience in healthcare settings, adept at leading teams, outreach, growth initiatives, and partnership development.

Our preferred location for this role is the Bay Area; however, we are open to considering other candidates along the West Coast who meet the requirements. The position entails 60-70% travel. 

Key Responsibilities:

• Team Leadership: 
  • Direct and support a team of ~10 community liaisons, fostering a highly functioning team that consistently meets and exceeds sales objectives.
  • Serve as a sales coach and mentor, spending most of your time in the field alongside individual team members. 
  • Manage and supervise sales staff in specific geographies, including interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; and addressing complaints and resolving issues.
• Relationship Development: Cultivate and maintain professional relationships with diverse referral sources.
• Brand and Program Promotion: Enhance brand awareness and supportive and palliative care utilization among referral sources and the wider community.
• Strategic Planning and Execution: Develop comprehensive strategies for market penetration and growth; complete competitive analyses; monitor and adapt strategies based on market feedback and results.
• Data Management and Reporting: Oversee the maintenance of client information and track team activities and outcomes using our client relationship management tools. Present data to management and executive teams on success and outcome indicators related to referral and enrollment volume.
• Community Engagement and Representation: Lead and represent Vynca at networking events, provider events, and other community engagements.
• Collaboration and Planning: Actively participate in departmental strategy sessions and staff meetings; collaborate with other departmental heads for integrated growth efforts.
• Market Intelligence: Stay informed about industry changes, competitive landscape, and opportunities for strategic advantage in your territory.

Qualifications:

• Experience: Minimum ten (10) years in hospice, home health, pharmaceutical, or related healthcare sales with five (5) years of experience leading high-growth field-based sales teams.
• Education: Bachelor’s degree in a relevant field. 
• Skills: Strong leadership, consultative sales ability, excellent communication, creative problem-solving, entrepreneurial mindset, and effective management of a sales team and territory.
• Requirements: Valid driver’s license, reliable automobile with proper registration and insurance.

What We Offer:

• Leadership role in a vital healthcare sector.
• Opportunity to shape and grow a critical program in the organization.
• Base Salary: $110,000- $130,000 based on experience
• On Target Earnings: $154,000- $182,000 with the ability to overachieve
• 401(k) plus match
• Health, Dental, & Vision insurance
• STD/ LTD Insurance
• Paid Time Off 

Additional Information

• This job description is not designed to cover or contain all job duties required of the employee. Additional activities, duties, and responsibilities not listed in this job description may be required.
• In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
• In accordance with Vynca’s commitment to leadership and industry-leading care, we require that all employees be vaccinated against COVID-19 and influenza. Documented and supported requests for religious and medical accommodation may be considered but may not be approved in all circumstances.
• Vynca Inc. is an Equal Opportunity Employer encouraging diversity in the workplace. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, pregnancy, sexual orientation, gender identity and expression, age, disability, genetic information, citizenship status, military service obligations, or any other category protected by applicable federal, state, or local law.