Overview

The role of the Valet Services Coordinator is to make an exceptional impression on every guest by engaging with our guests and customers in a positive and friendly manner and giving them the best experience possible while providing safe and efficient service. This person is also expected to make a high contribution to guest satisfaction and provide for all the guests’ needs including but not limited to concierge services, bellhop services (when at a hotel), cleaning, and other tasks as requested by guests or hotel staff.

Responsibilities

• Keep the safety of self and others in mind at all times
• Always operate vehicles in a safe manner to minimize the potential for accidents
• Keep track of keys, and vehicles throughout the garage
• Provide exceptional guest experience
• Maintain organization at operation
• Be enthusiastic about the job, creating a positive environment for the customers and teammates to enjoy
• Use professional communication and the VPNE approved language choices
• Help facilitate transition at end of shift
• Look sharp and neatly groomed all times
• Cleaning duties as assigned
• Adhere to VPNE attendance policy
• Maintain VPNE standards of operation in the absence of a manager
• Make cash deposits where applicable
• Submit claim reports as needed

Qualifications

Years of Experience: Entry Level

Language Skills: Proficient in English both verbally and written

Requirements:

• Friendly and Outgoing
• Able to smile during customer interactions
• Possess an upbeat personality, willingness to go the extra mile, and a strong work ethic
• Maintain uniform standards when on job premises
• Ability to run and move quickly
• Ability to organize cars efficiently
• Ability to stand for long periods of time
• Ability to safely operate vehicles and pass a driving test
• Ability to lift a minimum of 50 lbs
• Be at least 18 years of age
• Possess a valid Driver’s License in state of residency
• Be able to pass a criminal background check and RMV check
• Ability to create relationships with customers
• Be organized
• Clean driving record deemed insurable by VPNE's current insurance provider

Benefits:

• Paid weekly
• Medical, Dental, Vision
• 401K with up to a 5% match
• Commuter benefits
• Childcare benefits
• Discount programs
• Short-term disability
• Accident insurance
• Life insurance

VPNE Parking Solutions is a family-owned, fun, and rapidly growing company headquartered in the Greater Boston Area. We are the parking and transportation business partner to the most prestigious health-care institutions, commercial property owners and developers, financial institutions, and hospitality companies. We promote growth from within and instill our company's family values in an ever-expanding business. Our employees are energetic, friendly, and proactive in helping VPNE build its brand.

Are you a dedicated professional who thrives in a fun, fast-paced, team-oriented environment? Are you interested in joining a community of employees who are spirited, driven, and diverse?

If so, park yourself at VPNE Parking Solutions. We are a recognized leader in the hospitality industry, looking for people like you to help us drive our clients' business and build their brand. Apply today to jump-start your future!

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