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6 Home-Based Reservation Agent (Virtual) Jobs in New York, NY

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Home-Based Reservation Agent (Virtual)
Voyageur Vistas New York, NY
$59k-78k (estimate)
Full Time 2 Weeks Ago
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Voyageur Vistas is Hiring a Home-Based Reservation Agent (Virtual) Near New York, NY

Job Title: Home-Based Reservation Agent (Virtual)Location: Remote/Home-BasedKey Responsibilities:
  • Reservation Management: Assist clients in booking flights, accommodations, transportation, and other travel-related services, utilizing our booking systems and platforms
  • Customer Service: Provide exceptional customer service to clients, addressing inquiries, resolving issues, and offering recommendations to enhance their travel experiences
  • Sales Support: Promote additional services, upgrades, and amenities to clients to maximize sales opportunities and meet revenue targets
  • Product Knowledge: Stay informed about destination information, travel trends, and industry updates to provide accurate and up-to-date advice to clients
  • Documentation: Ensure accurate and thorough documentation of reservations, including confirming details, processing payments, and issuing tickets or vouchers
  • Communication: Maintain clear and effective communication with clients, colleagues, and travel suppliers via phone, email, and other communication channels
  • Problem-Solving: Handle any booking-related issues or concerns promptly and professionally, striving to exceed client expectations and resolve challenges effectively
Qualifications:
  • Previous experience in a customer service or sales role, preferably in the travel industry
  • Excellent communication skills, both verbal and written, with a friendly and professional demeanor
  • Strong attention to detail and organizational abilities, with the ability to multitask and prioritize effectively
  • Proficiency in computer skills and experience using reservation systems or booking platforms
  • Ability to work independently in a remote/home-based environment while maintaining productivity and meeting performance goals
  • Passion for travel and a genuine desire to help clients create memorable experiences
Benefits:
  • Flexible work schedule with the ability to work from home
  • Competitive compensation package with opportunities for performance-based incentives
  • Ongoing training and support to enhance job knowledge and skills
  • Travel perks and discounts for personal travel opportunities
  • Opportunity to be part of a dynamic team and contribute to the success of a leading travel agency
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Job Summary

JOB TYPE

Full Time

SALARY

$59k-78k (estimate)

POST DATE

05/18/2024

EXPIRATION DATE

06/02/2024

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