Company Overview

Voyager Home Healthcare (https://voyagerhomehealthcare.com)provides excellent in-home Nursing, Certified Nursing Assistants, Physical Therapists, Occupational Therapists, and Personal Care Worker services throughout the state of Colorado (Denver, Ft. Collins, Pueblo, and Colorado Springs). We have recently opened office locations in Miami, Florida, and Tucson, Arizona as well. Additionally, we have four CNA schools (https://www.getcna.co/) which are unique in that they allow students to take their classes in an online format while enabling them to attend in-person clinical and practice labs.

Our company is aggressive in our development and relentless in our innovation. We are looking for individuals who wish to grow with us as we continue our unrelenting expansion throughout the United States and into several different healthcare-related industries.

Program Overview:

Candidates hired for this position will work on the administrative side of our In-Home Support Services (IHSS) division, Voyager’s Certified Nursing Assistant schools and Parent CNA program. IHSS is a Medicaid-waiver program that allows family members to take care of their loved ones while being paid as a caregiver by the state of Colorado while Parent CNA is a Colorado Medicaid program in which a parent and/or family member can be reimbursed to care for a loved one. Overall, your role working on the administrative side of our CNA schools would involve wearing many hats to support the smooth functioning of the school, ensuring that both administrative and educational activities run efficiently and effectively.

Duties

• Maintains a high volume of inbound and outbound calls, texts, and emails
• Provide excellent customer service
• Maintain excellent and detailed records
• Receive patient referrals and coordinate with clinical staff
• Conduct phone assessments for incoming clients
• Work closely with Billing and Payroll to ensure accuracy
• Adapts quickly to a changing work environment
• Is reliable, engaged, and provides feedback to improve processes and policies
• Tracking patient insurance eligibility
• Tracking orders such as physician's orders, face-to-face orders, and patient assessments
• Provide coverage in other departments as needed
• Serving as a point of contact for current and prospective students, addressing inquiries, providing information about programs, admissions, and requirements.
• Assisting with student enrollment processes, including application review, registration, and orientation.
• Coordinating student activities, workshops, and events.
• Providing academic support resources and referrals to students as needed.
• Monitoring student progress and assisting with any issues or concerns that arise

Hours

Monday-Friday, 8am-430pm with a 30 minute lunch break

Advancement

Voyager is interested in developing people into leaders within our organization. To Voyager, a leader is someone who is committed to fostering the growth of themselves and others.

Job Type: Full-time

Pay: From $28.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid sick time
• Paid time off
• Paid training
• Vision insurance

Schedule:

• 5x8
• 8 hour shift
• Day shift
• No weekends

Work setting:

• In-person
• Office

Application Question(s):

• Please describe why you would be an ideal candidate for this position.

Education:

• Associate (Required)

Work Location: In person