Job description:

IT Field technician

United Dedicated Break Fix at ORD Airport in Chicago, IL working Sunday- Thursday, 6am- 3pm, Off Friday & Saturday.

Special Requirements (Security Clearance): TSA // Essential Position Requirements: Airport
The Technician/Customer Service Engineer will provide break-fix troubleshooting and repair services to our customers.

General responsibilities:

• 40-hrs/week (on-call nights/weekends required)
• Must be able to work overtime when required (limited OT with Manager approval beforehand).
• Must have excellent communications and customer service skills, and demonstrate leadership and creative thinking.
• Must have valid driver's license and reliable transportation.
• Provide quality customer and relations through use of customer management skills and other D1Employees.
• Diagnose machine performance problem.
• Installing, repairing and troubleshooting workstations, Printers, Scanners, Routers, & Switches
• Installing and repairing Servers
• Troubleshoot and installing in LAN-WAN environments
• Provide some desk side technical support for hardware and software
• Perform analysis to effectively identify potential problems to eliminate problems in the future
• Maintain requisite technical competence to support the hardware and software
• Install, move, add, and change hardware and related peripherals in accordance with the Change Management Process
• Taking appropriate actions to mitigate or eliminate hardware/software problems
• Perform applicable preventative maintenance, per OEM specifications

Skills/Experience:

Required Skills:

• A , Vehicle
• Standby and travel (if needed).
• Candidates must be fully vaccinated (Covid).
• Tech must have valid driver's license and reliable transportation.

Required Education:

• High school/College/Military/Tech School/IT course.

Required Years of Experience:

• 2 years technician

Job Types: Full-time, Contract

Pay: $24.00 - $25.00 per hour

Expected hours: 40 per week

Compensation package:

• Hourly pay

Experience level:

• 3 years
• 4 years

Schedule:

• 8 hour shift

Experience:

• IT Field service technician: 3 years (Preferred)
• Troubleshooting hardware: 2 years (Preferred)
• Troubleshooting printers: 2 years (Preferred)
• break-fix: 1 year (Preferred)
• workstations: 1 year (Preferred)

License/Certification:

• Driver's License (Preferred)

Security clearance:

• Confidential (Preferred)

Ability to Relocate:

• Chicago, IL 60642: Relocate before starting work (Required)

Work Location: In person