Summary/Objective

The Housing Coordinator is responsible for providing best practices in case management to Veteran households enrolled through Supportive Services for Veteran Families.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Conduct a formal assessment of Veterans to establish program eligibility

• Provide best practices in case management to help qualified Veterans retain housing and achieve long-term stability through more financial income/support.

• Complete monthly case management check-ins on Veterans enrolled in the program

• Develop, implement a 2-year housing stability plan with Veteran participants.

• Cultivate productive relationships with the appropriate community resources to ensure referrals for Veterans services

• Maintain case management data in the Homeless Management Information System

• Support the more extensive SSVF program as needed.

Competencies

• Crisis management

• Ability to work with multiple staff, clients, and agencies

• Able to meet tight deadlines under pressure

• Organization skills

• Ability to work both independently and as part of a team

• Effective oral and written communication skills

• Continuous demonstration of behaviors aligned with a posture of servant leadership and our cultural values

Supervisory Responsibility

This position has no direct supervisory responsibilities

Work Environment

This job operates in an office environment and a mobile-office setting when traveling to meet Veterans' needs and perform outreach activities.

Physical Demands

The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. While performing the duties of this job, the employee is regularly required to talk or hear. This position typically makes use of office and personal communication equipment.

Position Type/Expected Hours of Work

This is a full-time, exempt position. The hours of work are 8:00 am to 5:00 pm Monday - Friday.

Travel

Travel will be necessary with this position, traveling to various communities to perform Veterans outreach actions.

Required Education, Experience, or Eligibility Qualifications

• Associate's Degree with a minimum of two years of case management experience or closely related experience

Or -

• High School diploma or equivalent and a minimum of four years of case management experience or closely related field experience

• Valid driver's license

• Adept with computer programs including but not limited to Microsoft Office suite and data information management systems

Preferred Education and Experience

• Bachelor's Degree in human services, behavioral science, or related field with one year of case management experience

EEO Statement

VOA is an Equal Opportunity Employer (EEO) and complies with the Americans with Disabilities Act (ADA) and the Americans with Disabilities Amendments Act (ADAA)

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift

Supplemental pay types:

• Bonus pay