Description

The Opportunity: Overnight Front Desk Staff at a Veteran Facility 

Job Type: Full-time, On-Site

Pay: $20/hour

What We Do || Through our powerful integrated behavioral health care model, we bring together vast resources from a diverse team of caring staff to help each client meet their personal goals. The care we provide paves the way for greater opportunity and second chances by focusing on the critical pillars towards a healthy life: behavioral health, financial stability, and safe housing.

As a Front Desk Staff, you’ll have a dynamic and critical role maintaining a safe and secure environment within our Mass Bay Veterans Center facility. At MBVC, veterans are welcomed home. MBVC is a safe, clean, and compassionate environment for individuals to make connections to employment opportunities, long-term independent housing, substance abuse counseling, and mental health care. MBVC is a community where veterans have the time and resources to take care of themselves, create relationships with one another, and get the support they need to rebuild their independence.

This role is about making a difference in the lives of the people we serve. You’ll bring the following qualifications:

• High School degree and a minimum of one year related experience in a human service setting with those who suffer from mental health, disability or substance abuse issues. or equivalent.
• Experience/interest in working with veterans preferred.

Hours: Monday- Friday 11pm-7am

 To best serve our clients, your key responsibilities will involve: 

• Provide internal security and crisis intervention as required.
• Enforce program rules on a consistent basis and operates the behavior management system.
• Maintain an awareness of the condition of the building and property, and reports any security issues or maintenance needs to the Program Director.
• Know, understand, and follow all program policies and rules, as well as VOA policies and procedures.
• Accept any other responsibilities as assigned or needed to maintain the security, integrity, and environment of the program.

Since 1934, VOAMASS has provided critical services to the residents of the Commonwealth. From pioneering early residential treatment programs in the 1960’s to leading today in the field of mental health programming, VOAMASS can be counted on to tackle our greatest challenges.

For full-time employees, which includes our Front Desk Staff, we offer a comprehensive and generous benefits package which includes:

• Reasonably priced health, vision, and dental insurance with 85% of medical deductible and many covered co-pays paid by VOAMASS
• Multiple opportunities to use pre-tax dollars to save for expenses such as health care (flexible spending account), child care, transit, and parking
• 403(b) retirement plan with employer match
• Tuition remission programs
• Loan forgiveness (Public Service Loan Forgiveness (PSLF) program)
• Generous vacation benefits, starting at three weeks and moving to four weeks after three years of employment
• 14 paid holidays, higher than industry average24/7 nurse hotline for urgent health questions
• Employee assistance program to provide help with family concerns, stress management, legal issues, and more
• Employer-paid long-term disability and life insurance
• Pet insurance
• Fitness/wellness reimbursement to cover expenses such as gym membership
• Employee discount program on hundreds of items such as computers, cell phone plans and accessories, furniture, hotels, vacation home rentals, etc.
• Cash bonus, with no annual cap, for referring other qualified candidates for employment

VOAMASS is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.