Title: Systems Engineer - Onsite

Description:

The client is looking for a Systems Engineer II.

The client manages the technology and computer infrastructure that drives the business systems and automation requirements.
The IT department maintains and implements systems and web applications that support the business needs and mission of the client.
Under the general supervision of the Chief Information Officer the Systems Administrator is responsible for managing and maintaining our Windows-based server infrastructure, managing centralized and distributed IAM, and setting up best practices for system administration.
This role is vital for ensuring the availability, performance, and security of our IT systems.
This role will partner closely with Systems Administrators and other teams at the Division of Enterprise Technology, our main service provider, as well as in-house developers, engineers, analysts, and support staff.
There is an emphasis on performance tuning, cost optimization, security, backups, disaster recovery, and continuous improvement.
The client is exploring containerization (RedHat OpenShift)
and cloud solutions for a variety of use cases as the organization continues to modernize rapidly, this role is an exciting opportunity to learn, mature, and grow individually and as an organization.
Qualified candidates will have a strong background in Windows system administration, a passion for optimizing system performance, automation, security, and comfortable supporting multiple lines of business at a multi-faceted organization.

Responsibilities:

Support, monitor, and maintain servers, applications, and databases, minimizing downtime and data loss.
Regularly patch software on Windows Servers using manual or automated methods
Help facilitate data lifecycle management in AWS and/or other cloud storage providers.
Plan, design, and request server infrastructure that aligns with project requirements and future scalability.
Monitor and optimize system performance, troubleshoot issues, and ensure seamless access to applications and databases.
Implement and enforce best practices for system security, access control, and data protection, including backups, patch management, and encryption.
Collaborate with cross-functional teams, including database administrators, application developers, and network engineers, to ensure system integration and data consistency.
Create and maintain comprehensive documentation of system configurations, procedures, and policies.
Automate routine system administration tasks to enhance efficiency and reliability.
As needed, engineer integrations and workflows between cloud-based systems with existing on-premises infrastructure, ensuring seamless data transfer and other operations between the two environments.
Stay updated with Microsoft technologies and industry best practices, making recommendations for system improvements.
Perform regular system audits to identify and mitigate vulnerabilities.
Become quickly familiarized with commercial of the shelf applications in the client Application Portfolio to support application patching and various integrations.
Monitor and optimize performance, troubleshoot issues, and ensure the availability of data to end-users.
Implement and enforce best practices for data security and access control, including backups, encryption, and access permissions.
Collaborate with cross-functional teams, including application developers and database administrators, support staff, and power-users.
Create and maintain documentation of system configurations and procedures.
Automate routine maintenance tasks to improve efficiency and reliability.
Perform periodic audits of systems to identify and mitigate potential vulnerabilities.
Implement best practices and operational standards in support of core organizational functions
Development of technical documentation and subsequent revisions
This position is expected to participate in cross-functional teams in needs assessment, gathering business requirements, design, testing, implementation and post-production support and evaluation.
Administer authentication and authorization through Single Sign On (Entra ID) for Cloud and SaaS solutions.

Knowledge, Skills & Abilities

1. Experience as a Windows System Administrator in an enterprise environment.
2. Strong knowledge of Windows Server operating systems and Active Directory.
3. Experience with M365 products, including SharePoint, Teams, and Power Platform.
4. Strong understanding of network and security principles, including firewall configurations and access controls.
5. Excellent problem-solving and troubleshooting skills.
6. Ability to work independently and as part of a team, with outstanding communication and collaboration skills.
7. Strong organizational and project management skills.
8. Knowledge of industry best practices and a commitment to implementing them.
9. Knowledge of Cloud platforms such as AWS and Azure.
10. Scripting and automation skills (e.g., PowerShell).
11. Familiarity with security principles, including encryption, authentication, and authorization.
12. Ability to conduct research into systems issues and products as required.
13. Ability to communicate ideas in both technical and user-friendly language.
14. Ability to effectively prioritize and execute tasks in a high-pressure environment.
15. Ability to quickly master new technologies as needed.

Top Skills & Years of Experience: 5 years of experience in the following:

Must have:

Windows Server Administration, software patching
Experience with MS SQL database backups and management.
Scripting and automation skills (e.g., PowerShell).

Nice to have:

Experience implementing SAML based SSO technology (Entra ID) with SaaS and onpremise systems
Google Workspace Administration
Experience with cloud infrastructure and storage (e.g., Azure, AWS)

Note :

This is a hybrid position, so on-site work is required some days based on project and operational demands.
Remote work is allowed and encouraged when possible.

Notes:

Hours/Week : 40
Shift : Day
8:00 AM - 5:00 PM

Mandatory skills:

Windows Server operating systems, Active Directory, Windows server infrastructure,
M365 products, SharePoint, Teams, Power Platform, MS SQL database backups,
Cloud platforms, AWS, Azure, Scripting, automation, PowerShell, cloud infrastructure, cloud storage,
computer infrastructure, business systems, automation requirements, web applications, IAM, IT systems,
SAML, SSO technology, SaaS, onpremise systems, Google Workspace Administration,
data lifecycle management, system integration, data consistency, engineer integrations, workflows, technical documentation,
network, security principles, firewall configurations, access controls, encryption, authentication, authorization,
performance tuning, cost optimization, security, backups, disaster recovery, RedHat OpenShift

VIVA USA is an equal opportunity employer and is committed to maintaining a professional working environment that is free from discrimination and unlawful harassment. The Management, contractors, and staff of VIVA USA shall respect others without regard to race, sex, religion, age, color, creed, national or ethnic origin, physical, mental or sensory disability, marital status, sexual orientation, or status as a Vietnam-era, recently separated veteran, Active war time or campaign badge veteran, Armed forces service medal veteran, or disabled veteran. Please contact us at for any complaints, comments and suggestions.

Contact Details :

Account co-ordinator: Binodh Thankappan

VIVA USA INC.
3601 Algonquin Road, Suite 425
Rolling Meadows, IL 60008
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