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Patient service representative
Vitalogy Skincare Georgetown, TX
$37k-48k (estimate)
Full Time | Ambulatory Healthcare Services 2 Weeks Ago
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Vitalogy Skincare is Hiring a Patient service representative Near Georgetown, TX

This position is required to float among our locations in North Austin including Harker Heights, Burnet, Marble Falls, and Georgetown .

Urgently hiring! Pay is based on experience.

Benefits :

We offer generous benefits including medical, dental, vision, health savings account, paid time off, 401K, 401K company match, disability and life insurance.

We also offer a consistent day shift, Monday-Friday schedule, employee assistance program, free parking, employee referral program, and employee discounts!

Position Summary :

Essential Duties and Responsibilities :

The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all inclusive.

Other duties may be assigned.

  • Provides front desk support and customer service satisfaction to patients in a courteous and professional manner in accordance with performance standards
  • Answer telephone promptly and in a polite and professional manner
  • Schedules and registers patient appointments and follows established procedures : Remind patient to arrive 15 30 minutes before scheduled appointment to complete paperworkRemind patient of cancellation / no-show policyRemind the patient of items to bring to appoints : insurance card, medications, and office visit fee
  • Accesses EHR to communicate to clinical staff members and / or providers telephone encounters using SBAR format and / or appropriate smart phrases
  • Balances cash sheet and cash drawer in accordance with established standards
  • Operates a multi-line telephone console

Experience Requirements

Minimum one-year experience in customer service, preferably in a related clinical environment

Education, Licensure & Certification Requirements

  • High School diploma or equivalent
  • Associates degree or related healthcare certification, preferred

Knowledge, Skills and Abilities Requirements

  • Strong attention to detail and accuracy, professional attitude, reliable
  • Ability to handle confidential and sensitive information
  • Ability to communicate in an active multi-office environment
  • Ability to efficiently operate all job-related office equipment
  • Ability to follow or provide verbal and written instructions
  • Ability to relate to persons with diverse educational, socioeconomic and ethnic backgrounds
  • Basic to intermediate computer operation
  • Mathematical and / or analytical ability for basic to intermediate problem solving
  • Specialty knowledge of systems relating to job function

Supervisory Responsibilities

This position has no supervisory responsibilities

Last updated : 2024-05-01

Job Summary

JOB TYPE

Full Time

INDUSTRY

Ambulatory Healthcare Services

SALARY

$37k-48k (estimate)

POST DATE

05/02/2024

EXPIRATION DATE

05/11/2024

WEBSITE

vitalogyskincare.com

HEADQUARTERS

SAN MARCOS, TX

SIZE

50 - 100

FOUNDED

2007

CEO

MELISSA WHITE

REVENUE

$5M - $10M

INDUSTRY

Ambulatory Healthcare Services

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About Vitalogy Skincare

Founded in 2007 by Dr. Eric Adelman, D.O., Vitalogy Skincare is a full-service dermatology practice specializing in Mohs Micrographic Surgery, Medical Dermatology, Cosmetic Dermatology, and clinical aesthetic procedures. Our Vision To create an industry leading medical practice that provides a unique patient experience, through personalized customer service, a holistic approach to medical treatment; and world-class staff and facilities. Our Mission To become the leading provider of dermatology related services, by providing an unparalleled, personalized patient experience; comprehensive medica...l and cosmetic services and products; and a world-class business operating environment which benefits both patients and employees. More
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Vitalogy Skincare
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The job skills required for Patient service representative include Customer Service, Problem Solving, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient service representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Patient service representative positions, which can be used as a reference in future career path planning. As a Patient service representative, it can be promoted into senior positions as an Operating Room Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient service representative. You can explore the career advancement for a Patient service representative below and select your interested title to get hiring information.

If you are interested in becoming a Patient Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Patient Service Representative job description and responsibilities

Patient service representatives are sometimes known as patient advocates, patient access specialists or service coordinators.

01/31/2022: Chico, CA

May schedule appointments for a multi-specialty group, and have a working knowledge of providers, understanding systems, processes, and services rendered.

01/20/2022: Akron, OH

Maintains an efficient patient flow through the registration process and provides excellent customer service to patients/families.

02/08/2022: Florence, SC

Patient Service Representatives provide excellent customer service and assist patients by completing general office and registration tasks before and after patient visits.

02/17/2022: Terre Haute, IN

A Patient Service Representative needs to have strong organizational skills along with the ability to think on their feet when faced with new situations that arise throughout each day within a professional medical environment.

02/17/2022: Saginaw, MI

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Patient Service Representative jobs

Open the Patient Service Representative Cover Letter Template.

01/18/2022: Amarillo, TX

Patient confidentiality must remain a primary concern.

01/31/2022: Sioux City, IA

Know how to feel, express and receive gratitude.

02/15/2022: Akron, OH

Ability to establish and maintain and productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds.

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Deeply familiar with managing patient flow and ensuring that all empty appointment slots are filled according to the facility’s protocol.

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Step 3: View the best colleges and universities for Patient Service Representative.

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