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Job Summary
This position is responsible for providing frontline customer service and support for prospective and existing customers. Issues may be received via emails, incoming customer calls, Market transactions, customer correspondence or internal departments. The agent will work directly with customers, other Vista departments, and Market participants such as ERCOT and both Texas and non-Texas Utilities. This position will diagnose the inquiry / problem and ensure end to end resolution.Job Description
Key Accountabilities
Job Family
Customer ServiceCompany
TXU Retail Services CompanyLocations
Irving, TexasTexasIt is the policy of the Company to comply with all employment laws and to afford equal employment opportunity to individuals in all aspects of employment, including in selection for job opportunities, without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, disability, genetic information, military service, protected veteran status, or any other consideration protected by federal, state or local laws.
If you are an individual with a disability and need assistance submitting an application or would like to request an accommodation, please email usatassistance@vistraenergy.comtomake a request.
Full Time
Utilities
$42k-52k (estimate)
01/11/2024
07/21/2024
IRVING, TX
3,000 - 7,500
1951
CURTIS MORGAN
$3B - $5B
Utilities
The job skills required for Customer Care Representative III include Customer Service, Problem Solving, Billing, Teamwork, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Care Representative III. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Care Representative III. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Care Representative III positions, which can be used as a reference in future career path planning. As a Customer Care Representative III, it can be promoted into senior positions as a Customer Service Representative IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Care Representative III. You can explore the career advancement for a Customer Care Representative III below and select your interested title to get hiring information.