We are seeking an enthusiastic and versatile Patient Service Representative (PSR) to join our dynamic out-patient orthopedic clinic. We take pride in our ability to provide the highest level of personable care and superior customer service.

We have an experienced staff that provides ample opportunities for mentorship.

Job Duties:

• Greet patients promptly and in a helpful manner
• Answer incoming phone calls
• Schedule patient appointments
• Obtain accurate patient health insurance, demographics and referral information
• Collect necessary co-pays and patient financial responsibilities at time of visit
• Reconcile payment reports
• Perform general administrative tasks including faxing, e-filing, and managing patient records
• Obtain authorizations (training available)
• Work with other staff members to maintain cleanliness and appearance of work area, lobby and treatment spaces

Job Requirements:

• 6 months medical office administration experience preferred
• Strong customer service and communication skills
• Basic computer and software skills
• Ability to multi-task well under pressure
• Extremely detail-oriented and thorough
• Team player with a positive attitude
• Passionate about physical therapy

Physical Requirements:

• Must be able to lift and carry or otherwise move 25-50 pounds regularly/occasionally.

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

Job Type: Full-time

Pay: $17.00 - $19.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Disability insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid sick time
• Vision insurance

Healthcare setting:

• Clinic
• Outpatient

Medical specialties:

• Occupational Medicine
• Orthopedics
• Physical & Rehabilitation Medicine
• Sports Medicine

Schedule:

• 8 hour shift
• Monday to Friday

Application Question(s):

• This position pays $17-19/hr based on experience. Does this work for you?
• Where are you located exactly? Main cross streets? Are you comfortable with the commute to our clinic? 1350 S. Loop 288 Denton, TX 76205
• This is a full-time position M-F (40hrs/per week). The clinic is open Mon/Weds 10am-6pm, Tues/Thurs/Fri 7am-3pm. Does this work for you?

Experience:

• Customer service: 3 years (Required)
• Medical Receptionist: 1 year (Required)
• Insurance Verification: 1 year (Required)

Ability to Relocate:

• Denton, TX 76205: Relocate before starting work (Required)

Work Location: In person