Position Summary: Reviews and coordinates all needed clinical information prior to patient admission to ensure the perfect pathway for new patients and to ensure an exceptional customer service experience for the patient. Communicates with branches and teams regarding new patients and maintains positive, professional relationships with all internal and external customers. Per Diem Role; Weekend and weekday availability required. Current LPN License required. Remote role, but need to be able to report to office in Worcester.

Experience:
• Minimum 2 years related experience including medical/surgical and community health and/or experience with a managed care organization. Current LPN license required.
• Previous intake, liaison or discharge planning experience is preferred.
• Knowledge of home care standards and practices required.
• Knowledge of medical terminology and treatment modalities of patient diagnoses required.

About VNA Care:

VNA Care is one of the Commonwealth's largest home health and hospice providers, serving more than 200 communities in Eastern and Central Massachusetts. Our nonprofit includes VNA Care Network, VNA of Boston, VNA Hospice & Palliative Care, and At Home Private Care. Working together, we provide a full range of home health, palliative, hospice, private care, and community services to patients with a wide range of health care needs. VNA Care focuses on promoting the health and wellbeing of patients and families by providing high-quality, cost-effective health care to vulnerable individuals in their homes, assisted living facilities, and other settings.