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Visiting Angels Columbus West is a well-established business that has been serving Columbus, Ohio and its western suburbs for over 20 years. The agency has consistently exemplified an excellent reputation as one of Americas top choices in home care. It was recently recognized in the “top 100, Best of Home Care” 2022. The agency also received all 3 Home Care Pulse Awards, “Leader in Excellence”, “Provider of Choice” and “Employer of Choice” in 2021, 2022 and 2023, respectively.
Build and Maintain Relationships with Referral Sources for the Nation’s Leading Provider of Home Care Services as a Business Development / Home Care Liaison for Visiting Angels.
Are you a dynamic sales/business development professional with stellar Emotional Intelligence (EQ)? If this sounds like you, consider joining our team. This is a role with exciting opportunities and the ability to grow and expand.
Consider just a few of the advantages of this role:
Position Summary
You will be responsible for building and maintaining referral relationships, acquiring new clients, ensuring overall satisfaction with Visiting Angels services, and coordinating with local teams to ensure the provision of high-quality service. You will be the face of Visiting Angels in the communities as you also serve as an advocate for older adults. Your referral sources will include the Healthcare ecosystem with contacts such as senior living communities, geriatric care managers, skilled nursing facilities and hospitals. The remainder of your time will be spent with sources in the Legal/Financial world including elder law/estate planning attorneys, wealth advisors, fiduciaries and conservators, corporate bank trustees and long-term care insurance advocates. As you can see, there’s a wide net of referral sources and stakeholders that you will need to interact with daily.
This is a purposeful role, and your activities will help our clients improve service delivery to patients, enhance quality of life and improve outcomes.
You will be responsible for maintaining a book of business that meets and exceeds established revenue and client acquisition targets. You are stepping into an established market and your goal will be to continue to re-win relationships / business and pursue new referral accounts.
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. More specifically, your essential duties and responsibilities will include:
The ideal candidate
The requirements listed below are representative of the knowledge, skill, and/or ability required. To be a good fit for this opportunity you will have:
Success Factors
To excel in this role you will be passionate about creating awareness about long term care services in the local communities you serve. The ideal candidate for this position has deep emotional intelligence and a personal commitment to always doing the right thing.
It’s important to note that this is a challenging, nuanced sale with a long, consultative cycle. The right professional will view this as an exciting opportunity versus a challenge. Since you aren’t selling a tangible product, you will need to “tell a story” and leverage your proven influencing skills to educate our clients and ensure they understand the full value that our services provide.
In addition to establishing rapport with external referral sources, your success in this role will also rely on your ability to establish strong working partnerships with your internal care coordination team. So much of this sale is in partnership with the Client Care Team, and other contacts and it requires an entire team approach to execute a sale. You’ll need the ability to navigate through tough conversations with multiple stakeholders, decision makers and family members involved. In a nutshell, you will be the liaison between the referral source, customer and internal team; navigating and driving synergy between each of these key contacts.
You will know you're succeeding if you have hit the following KPIs/goals: activity, leads and revenue / client starts.
Benefits For Full Time Employees
Full Time
$68k-87k (estimate)
10/02/2023
04/30/2024