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The key functional responsibility of the Optical Receptionist is to manage the first impression of the practice for all patients and guests. The Optical Receptionist is the usually the first interaction a patient or guest has with the practice, displaying the brand value and reputation is of highest importance.
The Optical Receptionist is responsible for welcoming all new and existing patients and guests to the optical showroom. This may occur via front desk reception, telephone, email, etc.
The Optical Receptionist will check-in and check-out patients.
Job Responsibilities:
Competencies:
Frequent Interaction with Others
Must demonstrate the ability to manage multiple interruptions on a continual basis, always maintaining friendly interactions with team members, patients and guests of the practice.
Customer Orientation
The Optical Receptionist should be patient focused and displays a desire work within the practice’s brand values to deliver exceptional customer service.
Team Player
Exhibits the ability to work well within the team environment, supporting all members of the team in delivering on the patient experience.
Brand Championship
As the first point of contact, the Optical Receptionist must consistently display behaviors that champion the brand value proposition of the practice.
Detail Orientation
Must have the ability to maintain a high level of detail orientation despite frequent interruptions. Accuracy and diligence with regard to patient records, scheduling and file maintenance is required.
Pace of the Environment
Must be able to work at a fast pace.Effectively handling multiple tasks at one time, focusing on patient flow and experience.
Full Time
Business Services
$37k-46k (estimate)
01/28/2024
04/25/2024
visioncaregrayslake.com
GRAYSLAKE, IL
25 - 50
1996
Private
MICHAEL D MONTES
$5M - $10M
Business Services
The job skills required for Optical Receptionist include Scheduling, EHR, Patient Flow, etc. Having related job skills and expertise will give you an advantage when applying to be an Optical Receptionist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Optical Receptionist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Optical Receptionist positions, which can be used as a reference in future career path planning. As an Optical Receptionist, it can be promoted into senior positions as a Patient Appointment Scheduler that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Optical Receptionist. You can explore the career advancement for an Optical Receptionist below and select your interested title to get hiring information.