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Desktop Support in Marlborough, Massachusetts
Marlborough, MA ( MA)
Description
Are you looking to take the next step in your IT Career? Let's chat and see if we are a good match!
Opportunity :
Virtual Service Operations is searching for highly motivated and career-driven individuals to join our growing team as Desktop Support in Marlborough, Massachusetts.
In this role you would be a part of our growing relationship with one of our great clients and have responsibilities in Desktop Support such as :
Provide Workstation Software Break Fix support
IMAC PC Install, Moves, Adds and Changes
Image Loads
Asset Recovery
Asset tagging
Printer Support
Client Center (Tech Bar) Support
IT Service Management Updates
Other Client Support duties needed to maintain Workstation operations and customer satisfaction may be assigned
Qualifications :
Previous working experience in Desktop Support is desired, however, training will be provided for all entry-level new hires
Knowledge of PC Imaging
Experience with change management and incident management
Experience with using tools such as : ServiceNow, Bomgar, LapLink and Secure Disk Wipe
Preferred Qualifications :
Certified Dell Technician
Expertise in Inventory Control
Requirements
Must be within driving distance of Marlborough, Massachusetts, and willing to work onsite
Please note that pursuant to a government contract, this specific position requires U.S. citizenship status
What is Important to Us :
You are an excellent communicator in writing and speaking.
You have the ability to work independently but also value teamwork.
Your problem-solving skills are excellent.
You are looking for a job where performance appraisals occur regularly, and you look forward to advancing your career.
You seek a community of virtue-centered co-workers and clients.
What we offer you : As part of the VSO company, you will be part of a virtue-centered team who value their work and teammates.
More About VSO : VSO is a hybrid cloud and managed services consulting firm. Much of VSO’s success can be attributed to our deep partnerships with IT services industry leaders such as AWS, IBM, Microsoft and others.
VSO leverages numerous other partner relationships so as to provide our customers with optimal support. Additionally, we take pride in taking care of our employees.
We offer a wide variety of benefits for eligible employees related to health, retirement, professional development, and more! For more information, please visit our website
Salary Description
$17.00 / hr - $25.00 / hr
Last updated : 2024-02-24
Full Time
IT Outsourcing & Consulting
$52k-65k (estimate)
02/27/2024
05/25/2024
vso-inc.com
STERLING, VA
200 - 500
2017
STEPHEN O'KEEFE
<$5M
IT Outsourcing & Consulting
The job skills required for Desktop support include Problem Solving, Desktop Support, Professional Development, Consulting, etc. Having related job skills and expertise will give you an advantage when applying to be a Desktop support. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Desktop support. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Desktop support positions, which can be used as a reference in future career path planning. As a Desktop support, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Desktop support. You can explore the career advancement for a Desktop support below and select your interested title to get hiring information.
If you are interested in becoming a Desktop Support, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Desktop Support for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Desktop Support job description and responsibilities
Desktop support usually works on a break-fix model where support services are rendered as and when needed.
01/31/2022: Norfolk, VA
With desktop support, technicians access the affected machine directly, working through a virtual chat or telephone line to coordinate with the end-user.
03/04/2022: Bangor, ME
They often deal with clients who are having trouble with their systems, which can frustrate customers.
03/20/2022: Houston, TX
Responsibility includes installing and maintaining hardware and computer peripherals.
02/26/2022: Cedar Rapids, IA
Installing and upgrading operating systems and computer software.
03/30/2022: Atlanta, GA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Desktop Support jobs
Validate & approve VPN access for all remote users.
02/06/2022: Bloomington, IN
Resolve hardware and network connectivity issues timely and accurately.
01/25/2022: Springfield, OH
Ensure desktop computers interconnection seamlessly with diverse system keeping in mind for compatibility factors.
03/01/2022: Pittsburgh, PA
Monitor day to day computer performance.
03/05/2022: Bismarck, ND
Understand the customer’s grasp of technology.
02/06/2022: Jacksonville, FL
Step 3: View the best colleges and universities for Desktop Support.