Description

Are you ready to help use your Computer System Analyst skills to help support the critical needs of our Public Sector community? Do you thrive in a dynamic team, collaborative environment, and possess a passion for developing cutting-edge cloud services? If so, we have an exciting opportunity for you! Come join VSO as a Computer System Analyst II! Let's chat and see if we are a good match!

Primary Responsibilities
• Monitor status of all LAN/WAN network infrastructure
• Respond to alarms in Spectrum and take appropriate action against/for them.
• Create incidents for network anomalies and perform call outs all hours to ensure an analyst is
aware of the situation you are reporting.
• Must be able to think quickly and make the appropriate choice for the situation with little to no
supervision.

Requirements

Required Skills:

• Work off shift; this position is for off shift once acclimated to the environment. 

• Basic understanding of PC systems 

• Experience assessing and documenting communication systems in accordance with NIST standards and best practices. 

• Familiarity or basic understanding of routing protocols such as BGP and OSPF, TCP and UDP----- Preferred Qualifications 

• Highly desirable- experience with Spectrum and help desk applications. 

• Previous help desk or Tier 1 call center environment 

• Network certifications are certainly considered