Hospital Scheduler, EP

Location : Falls Church, VA (Heart Rhythm Center)

Status : Full-Time / Non-Exempt

Salary Range : $21.00 - $25.00

Are you looking for new career opportunities, great wages, excellent benefits and work-life balance? Follow your heart to Virginia Heart!

When you work with Virginia Heart, you will enjoy a dedicated and experienced staff, competitive wages, excellent benefits and the following rewards and incentives :

• No Nights, weekends or holidays!
• Affordable Medical, Dental and Vision plans
• 401(k) Retirement Plan
• Paid Short-Term Disability
• Employee Assistance Program for Mental and Physical well-being
• Three Weeks of Paid Vacation upon eligibility
• One week of Paid Sick Leave
• Annual Merit-Based increases
• Career Advancement Opportunities
• Employee Referral Bonuses
• Employee Discount Programs
• Quarterly Employee Appreciation; Events to include therapy dogs, raffles, and other fun events

Virginia Heart is Northern Virginia's premier cardiovascular practice, bringing an unparalleled standard of excellence to our patients.

We are seeking experienced professionals to join our team in our outpatient cardiology setting. Every employee, at every level, begins their journey at Virginia Heart learning about the history of the organization and its established culture built on trust and integrity.

Our employees drive this culture, and we want you to be a part of it.

RESPONSIBILITIES :

• Greet and provide timely, courteous, and professional service to all patients (in-person and phone) when scheduling appointments and assisting with various inquiries.
• Using available resources follow scheduling guidelines to complete and receipt all scheduling requests and interpret orders and treatment plans as appropriate.
• Develop and implement methods to capture all actively recorded appointments to include scheduled, rescheduled or cancelled appointments.
• Manage surgical case files, coordinate lab appointments and distribute packets and forms that outline the scheduling prep details prior to the procedure.
• Utilizing multiple systems, manage applications to schedule procedures and link the appropriate orders.
• Coordinate procedures with other resources to schedule surgical procedures at multiple hospitals that require sedation or general anesthesia.
• Implement, manage and analyze our EMR system to schedule various procedures in a manner that will effectively utilize our EP providers’ schedules.
• Distribute the daily schedule, process the appointment data elements, and update MyChart.
• Analyze data integrity, produce documentation for pre-authorizations, referrals, and reports for any scheduling system changes or updates
• Revise and make modifications to scheduled procedures and all additions or cancellations submitted.
• Check insurance eligibility and track and monitor prior authorization for appointment resolution.
• Analyze generated reports and correspondence to identify any variances for corrective action as appropriate.
• Assist with training and orienting new hires.
• Respect and maintain patient privacy and dignity.
• Adhere to HIPAA law.

REQUIREMENTS :

• High School Diploma or equivalent required
• Minimum one year of experience in a customer service-related field preferably in a fast-paced environment.
• Strong computer and typing skills to include MS Excel is required
• Medical receptionist or scheduler experience in a multi-provider office preferred.
• Bilingual (English / Spanish) a plus
• Strong communication skills and pleasant phone manner

Last updated : 2024-05-09