Welcome to VCU, a world unlike any other.

We combine learning, research, creativity, service and discovery with a commitment to inclusive excellence. Ranked by U.S. News as one of the 30 “most innovative” public universities in the country, VCU is a premier, urban, public research university home to multiple nationally ranked programs.

Here, your success is supported and your career can thrive. VCU offers a generous leave package, career paths for advancement, competitive pay and mission-driven work. We advance a conscientious drive to support a climate where excellence and success for all people are valued and differences are celebrated.

The Brandcenter at VCU is a two-year, full-time master’s program and a multi-faceted center of excellence within VCU’s School of Business with a mission to educate and influence today’s brand leaders by using creativity to solve business problems.

This isn't business as usual. It's innovation at work. We are unlike any business school you've ever seen.

Join us. You can be unstoppable here.

Position Summary:

The Brandcenter seeks a highly motivated and qualified Recruitment and Admissions Specialist. This team member plays a pivotal role at the Brandcenter, serving as the primary contact for a diverse range of current students, prospective students, and visitors. This multifaceted position combines administrative and professional responsibilities. The specialist is responsible for executing recruitment strategies while also overseeing front desk operations, which may involve managing federal work-study students.

In this role, the Recruitment and Admissions Specialist will contribute significantly to the growth and success of the Brandcenter by effectively managing recruitment efforts and ensuring prospective students receive the information and support needed.

While primarily an in-person daytime position in Richmond, VA, this role requires candidate flexibility to periodically work some evenings and weekends for recruitment events and to conduct frequent recruitment travel as needed throughout the year.

Typical Responsibilities:

• Report to the Director of Strategic Initiatives and Enrollment to plan and execute recruitment strategies, increasing program awareness, inquiries, and enrollments.

• Guide prospective students regarding program details and admissions requirements, actively managing inquiries.

• Conduct building tours, formal presentations, information sessions, virtual events, and candidate interviews.

• Build and maintain relationships with undergraduate university faculty.

• Assist in organizing and participating in off-campus, on-campus and virtual recruitment events, demonstrating comfort with addressing both small and large groups. 

• Travel overnight for recruitment is expected each semester.

• Update and maintain student records in Slate CRM

• Guide prospective students and applicants through the admissions process by answering questions and following up via phone, email, and in-person visits.

• Supervise the front desk operations which could include federal work-study students, ensuring a smooth and professional front-of-house experience.

• Maintain excellent communication skills and the ability to think critically, adapting to changing recruitment demands.

• Execute administrative responsibilities (e.g., creating, printing, and organizing materials for events and programs). 

• Represent the Brandcenter and act as the first impression for visitors, upholding the highest standards of professionalism and customer service.

• Participate in other duties and special projects as assigned.

Minimum Qualifications:

• Experience as a agency recruiter or in higher education admissions

• Experience with CRM management and strong computer skills, including the ability to learn new systems.

• Excellent communication and interpersonal skills with the ability to build relationships with stakeholders at all levels.

• Excellent organizational, planning, and project management skills.

• Comfortability presenting to small and large groups

• Ability and willingness to travel and a valid driver's license.

• Experience working in and fostering a diverse and inclusive work environment or the commitment to do so as an employee at VCU.

Preferred Qualifications:

• 3 years in higher education or agency recruiting

• Proficiency in Technolutions Slate

• Familiarity with the marketing and advertising industry

• Management experience with volunteers, interns, or graduate students

Additional Information:

All full-time university staff are eligible for VCU’s robust benefits package that includes: comprehensive health benefits, paid annual and holiday leave granted up front, retirement planning and savings options, tax-deferred annuity and cash match programs, generous tuition benefit, employee discounts, well-being resources, abundant opportunities for career development and advancement and more. Learn more about VCU’s benefits here.

Typical Schedule: Monday - Friday, 40 hours per week, and may require periodic weekend and evening hours. This position is in-person at the Brandcenter in Richmond, VA. 

The Brandcenter is committed to the growth and professional development of its team members and will provide opportunities to foster a culture of learning and career development. 

Virginia Commonwealth University is an equal opportunity, affirmative action university providing access to education and employment without regard to race, color, religion, national origin, age, sex, political affiliation, veteran status, genetic information, sexual orientation, gender identity, gender expression, or disability.

Salary Range: $58,656 - $62,000

Position Details:

Department: School of Business, Brandcenter
Employment Type: UF - University Employee FT
Restricted Status: No
FTE: 1
Exemption Status: Exempt

Contact Information:

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