VCU Media Support Services is seeking a dedicated and skilled Audiovisual Program Supervisor to lead and manage the daily operations of our Engineering & Design Team. Our employees and applicants come from diverse backgrounds. We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes VCU stronger.

Position Summary

VCU Media Support Services is seeking a dedicated and skilled Audiovisual Program Supervisor to lead and manage the daily operations of our Engineering & Design Team. The Audiovisual Program Supervisor will oversee a team responsible for programming, system design, integration, and project management. This role involves the centralized coordination of MSS projects, project resources, contractor management, and quality assurance/control to ensure the successful delivery of audiovisual services for classrooms, lecture halls, event spaces, and other multimedia setups. Strong leadership, technical expertise, and organizational skills are essential to maintaining high standards of quality and efficiency in our audiovisual operations.

Minimum Qualifications

• Proven experience (3-5 years) in audiovisual project management and operations, including supervisory or team leadership responsibilities.

• Experience with the creation of scopes of work, project schedules, risk registers, resource management, and other project plans.

• Strong technical proficiency in audiovisual systems, equipment, and software, with hands-on experience with installation, setup, operation, and troubleshooting.

• Excellent leadership, communication, and interpersonal skills to motivate and collaborate with team members and stakeholders.

• Solid organizational skills to prioritize tasks, manage multiple projects, and meet deadlines in a fast-paced environment. Ability to deliver products and services within budget. Proactively manages risk.

• Knowledge of industry standards, regulations, and best practices for audiovisual operations, safety, and compliance.

• Proficiency in computer applications and software tools used in audiovisual operations such as AV control systems, video and audio configuration and distribution, video conferencing platforms, and project management. 

• Experience conducting inspections, audits, and quality assurance/control activities in an audiovisual context. Ensure all MSS system, equipment, and integration standards are met.

• Committed to exceptional customer service.

• Ability to conduct site visits and inspections on active construction sites, including the use of ladders, scaffolding, and similar equipment.

• Demonstrated experience working in and fostering a diverse faculty, staff, and student environment or commitment to do so as a staff member at VCU.

Preferred Qualifications

• Advanced degree or additional certifications in relevant fields such as the Avixa CTS, PMI PMP, and Google Project Management.

• Extensive experience in managing audiovisual projects or programs in a similar setting.

• Familiarity with emerging audiovisual technologies, trends, and best practices.

• Experience in vendor management, procurement, and the review and application of contracts.

• Experience developing and delivering training programs for audiovisual staff.

• Demonstrated ability to foster innovation, collaboration, and continuous improvement within a team or organization.

• Ability to lift up to 35lbs

Learn about VCU and Richmond!

The university and the region

VCU is a public research university unlike any other, dedicated to serving the needs of students and patients. Inclusion is our heartbeat and it drives us to tackle difficult challenges others can’t or won’t. We’re home to creativity, teaching, discovery and healing. Our location in the heart of downtown Richmond, Virginia, means the nonstop energy of our city ignites our innovation and provides unlimited opportunities for our students.

About Virginia Commonwealth University

We are the university for Virginia. We know that the unique backgrounds and life experiences of the VCU community are what drive the university forward. Together, we’re forging a future that is built by us. Here, artists and engineers, doctors and designers come together to reimagine the human experience and tackle the problems of tomorrow. It’s this mindset that makes us one of the top 20 most innovative public universities in the country, according to U.S. News & World Report. 

VCU dates to 1838 with the formation of the Medical Department of Hampden-Sydney College, whose mission was to educate physicians in central Virginia and which was later renamed Medical College of Virginia. In 1968, Richmond Professional Institute merged with the Medical College of Virginia to become what is now known as Virginia Commonwealth University.

Located in downtown Richmond, the state capital of Virginia, VCU enrolls more than 28,000 students in more than 200 degree and certificate programs across its urban campuses: the downtown Monroe Park and MCV campuses in Richmond; the Rice Rivers Center in Charles City, Virginia; satellite locations in Fairfax, Virginia, and Abingdon, Virginia; and a campus in Doha, Qatar, for the School of the Arts.

Ignited by the energy of the city, we’re ready to lead industries — or disrupt them. We seek out the unexpected, the experimental, the never-been-tried. VCU is designated as a research university with very high research activity by the Carnegie Foundation, garnering more than $460 million in sponsored research from federal and other agencies in FY2023. The National Science Foundation ranked VCU among the top 50 public research universities in the country, and we are one of only 69 public universities nationwide to be designated by the Carnegie Foundation as “Community Engaged” with “Very High Research Activity.”

This research enterprise, and the influence of having one of the nation’s top-ranked public graduate arts schools, ensures students receive unique educational experiences that equip them with a creative mindset that sets them apart. 

VCU’s contributions in talent, innovation and entrepreneurialism, regional stewardship and local culture shape the economic impact and overall quality of life in the region. VCU as a whole generates more than $9 billion in economic activity. It is the largest employer in Richmond with more than 25,000 employees at VCU and VCU Health, and it supports approximately 58,000 jobs in Virginia. In addition, Virginia classifies VCU with a Tier III status — the highest possible status for universities and colleges — allowing VCU more flexibility in managing its operations to implement best practices and streamline processes. To learn about VCU’s finances, visit about.finance.vcu.edu.

VCU’s unwavering commitment to diversity, inclusion, equity and student success is why INSIGHT into Diversity magazine has named us a Diversity Champion five times in a row as part of its annual Higher Education Excellence in Diversity Awards. And many students say that the best thing about VCU is its diversity.

VCU’s mission, under the leadership of President Michael Rao, Ph.D., is to serve as one national urban public research institution dedicated to the success and well-being of our students, patients, faculty, staff and community through:

• Real-world learning that furthers civic engagement, inquiry, discovery and innovation.

• Research that expands the boundaries of new knowledge and creative expression and promotes translational applications to improve the quality of human life.

• Interdisciplinary collaborations and community partnerships that advance innovation, enhance cultural and economic vitality, and solve society’s most complex challenges.

• Health sciences that preserve and restore health for all people, seek the cause and cure of diseases through groundbreaking research and educate those who serve humanity .

• Deeply ingrained core values of diversity, inclusion and equity that provide a safe, trusting and supportive environment to explore, create, learn and serve.