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Virginia Commonwealth University Health System
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Provider Support Coordinator
$51k-69k (estimate)
Full Time 3 Weeks Ago
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Virginia Commonwealth University Health System is Hiring a Provider Support Coordinator Near Richmond, VA

**This is a hybrid role; 3 days in office, 2 days remote**
As a member of the overall IT Informatics team, the Provider Support Coordinator- Staff will use leading practices to deliver, and enhance, technology proficiency for all VCU Health providers. The Provider Support Specialist will be the primary owner to ensure the onboarding process, necessary trainings, and user settings labs are delivered.

Employment Qualifications

Required Education:

Bachelor's Degree in Information Systems, Business, or Healthcare or related field required, OR equivalent combination of related education and experience.

Preferred Education:

Licensure/Certification Required:

  • N/A

Licensure/Certification Preferred:

  • Epic proficiency, accreditation, or certification preferred

Minimum Qualifications

Years and Type of Required Experience

  • 3 (three) years' related experience in healthcare or clinical field.

  • At least 1 (one) year of electronic health record (EHR) experience (Epic preferred).

  • Previous EHR experience in the training, build, and/or support of the Epic systems electronic health record suite preferred.

Other Knowledge, Skills and Abilities Required:

  • Excellent verbal and written communication skills

  • Ability to teach in both individual and group settings

  • Proficient in Microsoft platform tools

Cultural Responsiveness

Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.

Working Conditions:

General Office Environment

Prolonged Periods of Working Alone

Physical Demands

Lifting/Carrying up to 50 lbs. (1-33%)

Sitting (1-33%)

Additional Physical Requirements/Hazards

Repetitive arm/hand movements

Mental/Sensory - Emotional

Reasoning

Problem Solving

Hearing

Speaking Clearly

Writing Legibly

Reading

Logically Thinking

Working at a Steady Pace

Frequent and Intense Customer Interactions

Adaptable to Frequent Change

EEO Employer/Disabled/Protected Veteran/41 CFR 60-1.4.

VCU Health System Authority (VCU Health) complies with applicable civil rights laws and does not discriminate on the basis of race, sex, color, national origin, religion, sexual orientation, gender identity or expression, age, political affiliation, disabilities, marital status, veteran status, residence, financial status, or any other manner prohibited by law.

Job Summary

JOB TYPE

Full Time

SALARY

$51k-69k (estimate)

POST DATE

05/01/2024

EXPIRATION DATE

06/30/2024

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