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Guest Experience Specialist Job Description
Who We Are:
V/O Med Spa is an age-defying, beauty and wellness spa that provides unparalleled and innovative services for both men and women who want to retain that youthful look and feel without engaging in invasive procedures. V/O Med Spa is purpose driven, helping women and men of all ages to “Feel Great and Look Amazing” by meeting their personal beautification and wellness goals. At V/O Med Spa we understand that everyone’s needs are different. Therefore, we create individualized health and beauty plans that are designed to meet their specific needs
VIO Med Spa offers traditional services that have long been proven to gain the results our guests have come to expect from a boutique medical spa. However, our service offerings do not stop there. VIO Med Spa’s vision is to be the innovative leader in the medical spa industry by providing the latest cutting-edge technologies and therapies offered in the wellness and aesthetics industry.
We are looking for teammates to join us in building our company, culture, and Member experience who:
About this role
The Guest Experience Specialist is an in person, full time role who will work closely with the Cosmetic Injectors, and Wellness Practitioners reporting to the Spa Manager. They are responsible for ensuring that the guest has an exceptional experience from the moment they call on the phone or walk through the door. They are responsible for ensuring all guests are scheduled accurately and receive their services in a timely and professional manner. The Guest Experience Specialist must embody V/O’s core values and reflect them through their interactions and behaviors. Guest Experience Specialists must continually work to meet Guest expectations by responding to Guest questions and inquiries, managing the Guest intake process, ensuring a clean and organized work space, providing excellent communication and administrative services, supporting the sales process, and representing the V/O Med Spa brand at the highest level.
What you’ll do
What we’re looking for
Individual compensation packages are based on a few different factors unique to each candidate, including an evaluation of candidate’s skills, experience, and market demands.
Salary is just one component of the total package. All regular employees are also eligible for our spa’s bonus program or a sales incentive. Our benefits and perks include, but are not limited to:
Job Type: Full-time
Pay: $20.00 - $26.68 per hour
Expected hours: 40 per week
Benefits:
Schedule:
Work setting:
Ability to Relocate:
Work Location: In person
Full Time
$56k-84k (estimate)
04/24/2024
05/04/2024
viomedspa.com
Strongsville, OH
<25
The job skills required for Guest Experience Specialist include Customer Service, Initiative, Leadership, Scheduling, Products and Services, Problem Solving, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest Experience Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest Experience Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Guest Experience Specialist positions, which can be used as a reference in future career path planning. As a Guest Experience Specialist, it can be promoted into senior positions as a Client Service Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest Experience Specialist. You can explore the career advancement for a Guest Experience Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Guest Experience Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Experience Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Guest Experience Specialist job description and responsibilities
A successful guest specialist must be able to properly greet guests and make them feel at home.
03/11/2022: Springfield, OR
Customer Service specialists should be able to see things from the customer’s viewpoint and provide feedback to the customer(s) as at when due.
12/28/2021: Vineland, NJ
Guest Experience Specialists lead their team members to accomplish day-to-day and big picture goals.
02/15/2022: Helena, MT
Guest specialists assume responsibility over safety of their guests and supervise other staff members when necessary.
01/30/2022: Eugene, OR
They organize and maintain the cleanliness of the front desk area at all times and lead guests to the appropriate department.
02/26/2022: Longview, TX
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Guest Experience Specialist jobs
Compensation depends on work experience, job location, bonus, benefits and other factors.
01/15/2022: Pocatello, ID
Customer experience analysts may create and track metrics to quantify the customer experience.
03/17/2022: Fort Worth, TX
They are like puzzle pieces.
12/20/2021: Macon, GA
Customer experience specialists at B2C companies should have great writing and communication skills, with the ability to think creatively on a larger scope.
01/19/2022: Helena, MT
Customer experience specialists at these companies should be data-driven and focused on building relationships.
03/10/2022: Richmond, VA
Step 3: View the best colleges and universities for Guest Experience Specialist.