Why Us

The only way for a business to grow is to develop a constant and ongoing new customer base. The problem most companies face is that they lack the creativity and resources to create a lower cost of acquisition for new customers.

Your mission is to offer customer support through phone, email, online chat or social media to customers who have questions, concerns or confusion around a particular product or service.

Responsibilities:

• Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.

• Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.

• Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.

• Building lasting relationships with clients and other call center team members based on trust and reliability.

• Utilizing software, databases, scripts, and tools appropriately

Salary range:

$17.50 - $29.00 per hour.

Experience and Skills:

• High school diploma or equivalent.
• Customer service experience a plus
• Familiarity with Microsoft Windows, Word, and Excel applications
• Understanding of company products, services, and policies

Let’s create your dream career and make an impact together! Apply today.

Job Benefits:

Benefits:

• 401(k) Matching
• Disability Insurance
• Employee Assistance Program
• Flexible Schedule
• Flexible Spending Account

From: Vinte Forward