262 Guest Services Manager Jobs in Cincinnati, OH
Vineyard Cincinnati is Hiring a Guest Services Manager Near Cincinnati, OH
- Ensure all guests are welcomed into a warm and friendly environment that communicates dignity and respect.
- Oversee the intake and processing of of guests who are checking in for services
- Develop and maintain a consistent standard of care for guests
- Coach Guest Services volunteers on how to consistently and accurately enter guest information into the Rock database.
- Work with the Executive Administrator, Database Administrator, and I.T. Support to ensure accurate database management.
- Work closely with Rock Database Administrator to ensure accurate functionality of the Rock database and troubleshoot any database and network issues
- Establish and maintain uniform database standards in order to mitigate errors and duplicate entries
- Work closely with Guest Services volunteers to ensure uniform data entry standards are met
- Frequently review Guest information in database to eliminate data integrity issues
- Manage onboarding, training, and development of volunteer Guest Services. Conduct daily meetings to ensure effective provision of services. Oversee scheduling, ensuring volunteer placement is balanced and assigned appropriately according to skills, gifting, and interests.
- Intercede regarding issues and concerns. Escalate issues appropriately to the HC Executive Director.
- Systems Management
- Relational Skills
- Attention to detail
- Volunteer Development
- Time Management
- Informing
- Quality of Work
- Problem Solving
- Ability to Collaborate Across Multiple Teams
- Servanthood
Job Summary
Full Time
$80k-103k (estimate)
03/20/2024
05/18/2024
vineyardcincinnati.com
Cincinnati, OH
200 - 500
Related Companies
The job skills required for Guest Services Manager include Guest Service, Scheduling, Commitment, Leadership, Coaching, Problem Solving, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest Services Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest Services Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Guest Services Manager positions, which can be used as a reference in future career path planning. As a Guest Services Manager, it can be promoted into senior positions as a Room Reservations Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest Services Manager. You can explore the career advancement for a Guest Services Manager below and select your interested title to get hiring information.
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