6 Guest Services Jobs in Cincinnati, OH
Catch a fire pizza is Hiring a Guest Services Near Cincinnati, OH
Are you a people person who loves the challenge of a fast-paced environment? Do you thrive on delivering an amazing guest experience as part of a dynamic team? Do you have a passion for craft beverages and artisan food ? If so, then you are a great candidate for bartender at Catch-a-Fire Pizza. We offer competitive pay plus great benefits such as health insurance, a 401(k) plan with company match as well as additional team member perks.
- Customer Service Experience
- Excellent communication and customer service skills
- Being extremely accommodating and going the extra mile for our guests
- Dependable attendance and punctuality
- Ability to work with professionalism with all team members and guests at all times; professional appearance and demeanor
- Extremely knowledgeable about all menu items including food and beverage, features, special dietary needs and allergy information
- Must be able to thrive and excel in a fast-paced environment and consistently uphold very high standards
- Technology aptitude for working with POS and digital register; Ability to handle payments accurately and responsibly
- Must be able to maintain a positive attitude at all times and demonstrate teamwork
- Attention to detail, ability to work unsupervised while maintaining safety and quality standards
- Be a Brand Ambassador! Promote Catch-a-Fire’s goals and company culture; follow company policies & procedures
- Greeting all guests immediately and helping guests find seats in the dining and bar areas as needed
- Escorting guests to their seats in the dining areas and suggesting seating in the bar area as needed
- Taking carryout orders in person and over the phone; taking payments with speed and accuracy; responding in a proactive and friendly manner to any guest concerns to ensure outstanding satisfaction
- Checking out carryout customers by locating and coordinating orders
- Being extremely knowledgeable about our menu; answering guests’ questions, providing outstanding customer service and making recommendations
- Running and serving food/beverages to guests in a professional and timely manner
- Bussing all areas of the restaurant in a professional and timely manner
- Understanding our online ordering system, and being knowledgeable regarding information such as hours, directions, menus, general operations, etc.
- Completing opening and closing duties to allow for a successful service (cleaning, organizing, restocking)
- Completing side work duties, including polishing glassware and silverware, cleaning floors, sanitizing tables, bussing and maintaining overall cleanliness of the restaurant space
- Acknowledging and thanking all guests as they depart
- Health, Dental & Vision Insurance
- 401(k) Plan with excellent company match
- Paid Time Off
- Staff Meal Discount Additional Discounts
- Ongoing Career Development
- Opportunity to join a vibrant and growing company!
- Ability to frequently sit, stand, walk, stoop, kneel, crouch
- Ability to frequently talk, hear, taste and smell
- Vision abilities include close vision, distance vision and the ability to adjust focus
- Able to carry trays and move items weighing up to 30 pounds and able to stand for 8 consecutive hours.
Job Summary
Part Time
Restaurants & Catering Services
$27k-34k (estimate)
11/22/2023
05/23/2024
catchafirepizza.com
CINCINNATI, OH
25 - 50
2013
MELISSA LEDFORD
<$5M
Restaurants & Catering Services
Related Companies
About Catch a fire pizza
At Catch-a-Fire Pizza we specialize in wood-fired pizzas, offering a wide variety of sauces, cheeses and fresh toppings. Catch-a-Fire serves wood-fired cuisine that is fresh, creative and delicious. We utilize the best ingredients and source locally whenever possible. Combining classical cooking techniques with a modern approach to food, Catch-a-Fires team of culinary professionals consistently dishes out high-quality food for the entire family while always providing outstanding customer service. Our menu is diverse and certain to please pizza purists, foodies, vegetarians and carnivores alike.... We sparked the initial flame in our first Mugnaini wood-fired oven on our food truck in the winter of 2012. Fueled by a passion for a return to craft and a love for pizza, we launched the Catch-a-Fire Pizza food truck in February of 2013. Since then, our truck served all over Cincinnati and beyond, growing into of the areas premier food trucks, as well as a desired and reputable caterer, capable of serving unique, wood-fired cuisine, cooked on-site! Just two years after hitting the streets with our food truck, we opened our first brick and mortar location inside the taproom of MadTree Brewing Company. Pairing our love for craft food and craft beer, Catch-a-Fire Caf was introduced in February of 2015, boasting an expanded menu of beer inspired, wood-fired cuisine. In addition to our repertoire of pizzas, we have an extensive catering menu and can customize it to fit any creative vision. Catering is available from our caf for parties large or small in either of MadTrees two spacious event rooms. Our newest restaurant opened June of 2020 at 9290 Kenwood Road, in Blue Ash, Ohio. The Blue Ash location features an expansive bar, outdoor lounge & patio seating as well as a Bottle Shop with a thoughtfully curated selection of unique wines and craft beers. Both locations are open 7 days a week for lunch, dinner and weekend brunch.
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