Job Summary:
We are seeking a dynamic Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service, handling inquiries, and resolving issues to ensure customer satisfaction.

Responsibilities:
- Handle inbound and outbound calls professionally
- Assist customers with product inquiries and provide information about services
- Perform data entry tasks accurately and efficiently
- Communicate effectively with customers to address concerns and provide solutions
- Analyze customer needs to recommend the best products or services
- Maintain a high level of customer service at all times

Experience:
- Previous experience in customer service or sales preferred
- Strong communication skills both verbal and written
- Ability to analyze information and make sound decisions
- Experience with data entry and CRM software is beneficial
- Bilingual (spanish) candidates are encouraged to apply

This position offers a competitive salary, opportunities for growth, and a supportive work environment. If you are a motivated individual with a passion for delivering excellent customer service, we would love to hear from you!

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Flexible schedule
• Paid time off

Experience level:

• 1 year

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 1 year (Preferred)

Ability to Commute:

• Tampa, FL 33610 (Required)

Work Location: In person