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VillaSport Athletic Club and Spa is Hiring a Member Services Supervisor at VillaSport Near Colorado, CO
VillaSport Athletic Club and Spa offers exciting and fulfilling career opportunities for those who thrive in a fast-paced, energizing environment. Our resort-style clubs are where fitness, family and community all come together. As a growth company with ambitious expansion plans, VillaSport is looking for talented and motivated people who can grow with us and deliver best-in-class customer service on a scale not seen in the industry.
If you are a high-performing, outgoing, service-oriented individual looking for a chance to make a difference, you belong at VillaSport. We offer a fantastic work environment, competitive wages, and a generous benefits package.
POSITION SUMMARY:
This position leads the team of Member Service Associates and Concierge Associates and manages the operations of the Member Services department, ensuring that all VillaSport members receive five-star service when entering and departing the club and when requesting changes to or information about their membership account.
COMPENSATION AND BENEFITS INCLUDE:
$14.45-$17.85 hourly, based on relevant experience to the role.
PTO.
Benefits package.
401K with dollar for dollar match up to 4%.
Complimentary club membership.
Discounts on club products and services.
QUALIFICATIONS:
Five-star customer service and problem-solving skills.
Excellent communication and phone skills.
Highly proficient computer skills; able to learn new software and systems efficiently.
Experience working for a high-end, high-touch, service-oriented business is a plus.
Experience leading a team and being a part of a high-performing team.
Experience working in a fast-paced, multi-faceted, customer-facing position.
Servant leadership mindset.
Outgoing, friendly personality with ability to work with and serve all kinds of people.
Responsible and accountable; self-motivated.
High energy with a positive outlook.
Detail-oriented.
College degree, progress toward a college degree, or equivalent skills gained through experience.
For more information about VillaSport please visit our website at www.villasport.com
Application window anticipated to close May 31, 2024
*** No unsolicited phone calls or resumes from recruiters. Any unsolicited resumes received will be deemed the property of our Company and no recruiting and/or placement fees will be paid out should the forwarding of said material result in hire. ***