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Front desk attendant
Village Clubs Scottsdale, AZ
$27k-36k (estimate)
Full Time 1 Month Ago
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Village Clubs is Hiring a Front desk attendant Near Scottsdale, AZ

Tennis Front Desk Attendant

Job Description

The Village Health Clubs and Spas are premier healthy lifestyle clubs where we encourage and foster a work life balance and healthy living.

We offer a fun environment designed to promote health and wellness for members and employees alike. Our uniquely social culture makes us a great choice for employees who want to share their passion for health and fitness.

We offer beautiful facilities, state-of-the-art equipment, and dynamic programming, but what really sets us apart is our team of positive, friendly staff at each location.

Our employees encourage one another, working together to create a comfortable, welcoming atmosphere for everyone we encounter.

Job Summary

To exceed guest expectations by being enthusiastic and helpful and to create a welcome home atmosphere for members and guests.

Incorporate the Village Standards : People, Places and Programs everyone / every time / everywhere

Summary Of Essential Functions

Attract and Retain members by consistently providing excellent customer service

Responsible for interacting with employees, members and guests in a manner aligned with the People, Places and Programs components of the Village Standards

Present a professional, positive image that reflects well on the organization.

Greet and check in members with sincere hospitality and effective communication skills

Responsible for having general knowledge of the club, amenities, programs, and useful information about the area

Responsible for handling and recording cash and non-cash transactions

Providing exceptional customer / guest service and acting in a friendly / helpful manner at all times.

Handle guest complaints in a timely manner, and direct guest questions or concerns to the correct individuals

Assist members in signing up for programs and activities.

Answer all phones and direct calls to appropriate staff

Maintain clean and safe front desk area and any other related areas

Assist membership where possible to help ensure their successful operation.

Handle credit card / cash transactions

Take member reservations for tennis, squash and racquet courts

Other duties as assigned.

Knowledge / Skills Required

Ability to operate multi-line telephone systems

Outstanding customer / guest service / skills with a friendly, enthusiastic, and helpful demeanor.

Understanding of court reservation systems Must be 18 years or older and have high diploma or GED

Must possess basic computer / data entry skills.

Obtain CPR certification within 30 days of hire through company training

Ability to multi-task

Knowledge / Skills Preferred

Tennis knowledge preferred

Prior high-end health club / hospitality or related industry experience

Prior credit card / cash handling

Understanding of court reservation systems

Bilingual a plus

Required Abilities

Physical Activity

This position requires standing for long periods of time, walking, lifting, grasping, bending and kneeling for filing. Substantial repetitive movements (motions) of the wrists, hands, and / or fingers.

Expressing or exchanging ideas by means of the spoken word. Involved in activities where one must convey detailed or important spoken instructions to other workers and members accurately, loudly, or quickly.

Perceiving the nature of sounds at normal speaking levels with or without correction. Requires the ability to receive detailed information through written and oral communication.

Physical Requirement

Walking and standing are required daily. Exerting up to 10 pounds of force occasionally to lift, carry, push, and pull or otherwise move objects.

In addition, may involve physical movement which includes activities related to membership events and programs and periodically lift up to 25 pounds.

Visual Requirement

This position requires close visual acuity to perform activities such as : greeting guests, answering phones, reading and analyzing data and figures, transcribing, and viewing computer monitors.

Working Conditions

Involves typical office or administrative work and member indoor and outdoor tennis activity

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page.

We look forward to hearing from you!

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Posted : 2 / 1 / 2022

Job Status : Part Time

Job Reference # : da946784-2528-4249-bbf9-40ba8bb7f0bd

Last updated : 2024-03-07

Job Summary

JOB TYPE

Full Time

SALARY

$27k-36k (estimate)

POST DATE

03/09/2024

EXPIRATION DATE

03/30/2024

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The job skills required for Front desk attendant include Customer Service, Guest Service, Credit Card, Cash Handling, etc. Having related job skills and expertise will give you an advantage when applying to be a Front desk attendant. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front desk attendant. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Front desk attendant positions, which can be used as a reference in future career path planning. As a Front desk attendant, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front desk attendant. You can explore the career advancement for a Front desk attendant below and select your interested title to get hiring information.

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If you are interested in becoming a Front Desk Attendant, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Attendant for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Front Desk Attendant job description and responsibilities

Front desk attendants may be responsible for monitoring lobby and/or front entrance security cameras.

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Front desk receptionists may also be asked to update appointment calendars, validate parking tickets, or perform filing and clerical duties.

01/23/2022: Des Moines, IA

Hotel front desk employees also known as guest services employees are responsible for making sure each guest has a pleasant experience at a hotel.

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While front desk employees are not salespeople, they should be able to promote specific hotel services and offer suggestions.

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For a business such as hospitality, the front office department comes with an aspect of elevating customer experience with the business.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Front Desk Attendant jobs

There are many benefits of a front desk receptionist job.

03/15/2022: Fayetteville, NC

Most hotel front desk clerks work their positions full-time, though depending on the specific hotel or resort, part-time and seasonal positions may be available.

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Employers look for front desk skills on candidate resumes to help them decide whether a candidate has the right qualifications to support the daily operations of their business.

04/17/2022: Provo, UT

Receptionists, office assistants, hotel desk assistants, or customer service associates are all examples of professionals who use front desk skills to complete their job efficiently.

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Proven experience as front desk representative, agent or relevant position.

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Step 3: View the best colleges and universities for Front Desk Attendant.

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