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Tennis Front Desk Attendant
Job Description
The Village Health Clubs and Spas are premier healthy lifestyle clubs where we encourage and foster a work life balance and healthy living.
We offer a fun environment designed to promote health and wellness for members and employees alike. Our uniquely social culture makes us a great choice for employees who want to share their passion for health and fitness.
We offer beautiful facilities, state-of-the-art equipment, and dynamic programming, but what really sets us apart is our team of positive, friendly staff at each location.
Our employees encourage one another, working together to create a comfortable, welcoming atmosphere for everyone we encounter.
Job Summary
To exceed guest expectations by being enthusiastic and helpful and to create a welcome home atmosphere for members and guests.
Incorporate the Village Standards : People, Places and Programs everyone / every time / everywhere
Summary Of Essential Functions
Attract and Retain members by consistently providing excellent customer service
Responsible for interacting with employees, members and guests in a manner aligned with the People, Places and Programs components of the Village Standards
Present a professional, positive image that reflects well on the organization.
Greet and check in members with sincere hospitality and effective communication skills
Responsible for having general knowledge of the club, amenities, programs, and useful information about the area
Responsible for handling and recording cash and non-cash transactions
Providing exceptional customer / guest service and acting in a friendly / helpful manner at all times.
Handle guest complaints in a timely manner, and direct guest questions or concerns to the correct individuals
Assist members in signing up for programs and activities.
Answer all phones and direct calls to appropriate staff
Maintain clean and safe front desk area and any other related areas
Assist membership where possible to help ensure their successful operation.
Handle credit card / cash transactions
Take member reservations for tennis, squash and racquet courts
Other duties as assigned.
Knowledge / Skills Required
Ability to operate multi-line telephone systems
Outstanding customer / guest service / skills with a friendly, enthusiastic, and helpful demeanor.
Understanding of court reservation systems Must be 18 years or older and have high diploma or GED
Must possess basic computer / data entry skills.
Obtain CPR certification within 30 days of hire through company training
Ability to multi-task
Knowledge / Skills Preferred
Tennis knowledge preferred
Prior high-end health club / hospitality or related industry experience
Prior credit card / cash handling
Understanding of court reservation systems
Bilingual a plus
Required Abilities
Physical Activity
This position requires standing for long periods of time, walking, lifting, grasping, bending and kneeling for filing. Substantial repetitive movements (motions) of the wrists, hands, and / or fingers.
Expressing or exchanging ideas by means of the spoken word. Involved in activities where one must convey detailed or important spoken instructions to other workers and members accurately, loudly, or quickly.
Perceiving the nature of sounds at normal speaking levels with or without correction. Requires the ability to receive detailed information through written and oral communication.
Physical Requirement
Walking and standing are required daily. Exerting up to 10 pounds of force occasionally to lift, carry, push, and pull or otherwise move objects.
In addition, may involve physical movement which includes activities related to membership events and programs and periodically lift up to 25 pounds.
Visual Requirement
This position requires close visual acuity to perform activities such as : greeting guests, answering phones, reading and analyzing data and figures, transcribing, and viewing computer monitors.
Working Conditions
Involves typical office or administrative work and member indoor and outdoor tennis activity
Application Instructions
Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page.
We look forward to hearing from you!
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Posted : 2 / 1 / 2022
Job Status : Part Time
Job Reference # : da946784-2528-4249-bbf9-40ba8bb7f0bd
Last updated : 2024-03-07
Full Time
$27k-36k (estimate)
03/09/2024
03/30/2024
The job skills required for Front desk attendant include Customer Service, Guest Service, Credit Card, Cash Handling, etc. Having related job skills and expertise will give you an advantage when applying to be a Front desk attendant. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front desk attendant. Select any job title you are interested in and start to search job requirements.
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Quotes from people on Front Desk Attendant job description and responsibilities
Front desk attendants may be responsible for monitoring lobby and/or front entrance security cameras.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Attendant jobs
There are many benefits of a front desk receptionist job.
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Most hotel front desk clerks work their positions full-time, though depending on the specific hotel or resort, part-time and seasonal positions may be available.
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Employers look for front desk skills on candidate resumes to help them decide whether a candidate has the right qualifications to support the daily operations of their business.
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Receptionists, office assistants, hotel desk assistants, or customer service associates are all examples of professionals who use front desk skills to complete their job efficiently.
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Proven experience as front desk representative, agent or relevant position.
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