Health Coach (Medical Assistant)

At Vigilance Health Inc., our mission is to enable our providers to measure, improve and demonstrate patient’s outcome scores. We are the leading population health company in California, working with clinics and private practices in providing chronic care management to the Medicare population. 

We are seeking team members who share our obsession with patient improvement and patient satisfaction, someone that takes initiative, is sharp, and energetic, has creative ideas, organized, interested, engaged, and utilizes their critical thinking skills. Some essential Vigilance Health Core Values are we have fire, we are driven, we are partners, problem solves, and we are coaches. If you share the same values as us, and are interested in making a difference, this is the right place for you. If you are a forward-thinking health care professional who wants to be on the cutting edge of healthcare delivery, consider joining our team!

We are seeking a full-time, bilingual, and remote Medical Assistant to join our rapidly growing team as a Health Coach. You will be responsible for telephonically delivering high quality care, coaching, and appointment scheduling to assigned patients.

Responsibilities:

• Remotely provide patient health coaching and care to improve patient outcomes

• Coach and educate patients on improving their Chronic Conditions, preventive care and physician directives

• Update and manage patient care plans based on assessment of patients’ needs and physician directives

• Uphold scheduling flexibility between the hours of 8:00am – 7:00pm (PST) to call patients who live in different time zones

Requirements:

• Medical Assistant Certificate

• 2 years Medical Assistant experience

• Bilingual (Fluent in English and Spanish)

• Experience working with EHRs/EMRs

• Strong knowledge and background of chronic conditions

• Ability to build rapport with patients

• Compassionate and caring demeanor

• Excellent documentation and verbal communication skills

• Intermediate to advanced computer skills with the ability to navigate multiple systems

• Reliable internet connection