Victory Recovery Partners is a mission-driven Outpatient Recovery Center. We are unique in that we provide a one stop location for multiple services such as Medication Assisted Treatment, Wellness, Behavioral Health, and Psychiatry under one roof. It is our mission to provide care with dignity and respect in comfortable and welcoming settings. Since our initial opening in Farmingville, we have expanded our services to include four additional locations - in Hempstead, Hicksville, Massapequa Park and Shirley. We intend to open other locations throughout Long Island and beyond so that we can increase access to high quality substance use care. It's an exciting time to become one of our employees and to grow within our organization!

Victory Recovery Partners is an Outpatient Addiction Recovery Center looking for a medical receptionist to join our growing team. Positions available for Suffolk County, NY in Shirley. The Medical Receptionist performs a wide variety of duties and responsibilities in a manner that places emphasis on quality of care and customer service, collaborating with medical staff to ensure a patient centered approach to care.

Duties/Responsibilities:

• Performs clerical duties that drive efficient patient flow.
• Prepares patients for provider visits.
• Answer phone calls.
• Schedule appointments.
• Conducts a review of scheduled patient’s charts to assist with pre-visit planning.
• Assists staff with completion of paperwork on behalf of patients including, but not limited to, prior authorizations for treatments and prescriptions, patient benefits, entitlements, disability and any other agency inquiries as assigned.
• Thoroughly records information with the EMR to meet clinical requirements.

Experience, Education and Required Skills/Abilities:

• Must be able to communicate clearly and professionally in writing and verbally, and must demonstrate the ability to multitask and work effectively in a high-stress and fast-moving environment.
• Bilingual, Spanish speaking highly preferred.
• Excellent customer service skills required. Sensitivity to Drug/Alcohol Addiction, Mental Health Issues.
• High school diploma or equivalent required.
• At least 1 year experience working in a healthcare practice, experience at addiction treatment center preferred.
• Insurance/Billing Knowledge a plus.
• Strong Computer Skills, familiarity working with EMR strongly preferred.
• High attention to detail with exceptional organizational skills.
• Spanish speaking preferred.

Salary commensurate with experience.

Hours: 6:00am - 2:00pm

Weekends as needed

Job Type: Full-time

Pay: $18.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Healthcare setting:

• Outpatient

Medical specialties:

• Addiction Medicine

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday
• Morning shift
• Weekends as needed

Work Location: In person