1 Help Desk Analyst Job in Tupelo, MS
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VICTORY MARKETING, LLC is Hiring a Help Desk Analyst Near Tupelo, MS
Title: Help Desk Analyst
STATUS: Full-time, Exempt
REPORTS TO: CIO
LOCATION: Ridgeland, MS
PRIMARY FUNCTION: Responsible for the configuration, maintenance and operation of network, servers, desktop, and storage infrastructure.
SPECIFIC DUTIES:
Install, configure, and maintains servers, SAN, and related networking equipment.
Maintain organizations back of house software (PDI Enterprise)
Monitor scheduled jobs and computer output for completeness, accuracy, and errors.
Perform all data backups and secure data according to established procedures.
Install firmware and security updates.
Configure and maintain Microsoft Active Directory.
Maintain VoIP environment and related equipment, services, and platforms.
Troubleshoots and resolves issues with store level network infrastructure and peripherals.
Assists with software upgrades and installations.
Provide support to operational staff and store level personnel.
Perform such other duties as may be required from time to time for the overall successful operation of the organization.
BASIC REQUIREMENTS:
An advanced proficiency in the operation of local and wide-area networks and components.
Proficient with current Microsoft Server and Client operating systems.
Experience with Fortinet routers and switches.
Experience with Point of Sale environments.
Able to perform duties accurately, independently and be able to prioritize duties to meet deadlines.
Work with team members in person or over the phone, in a courteous, pleasant, professional, and efficient manner.
Discretion, accuracy and clarity in communication are essential.
A high degree of professionalism in regard to safeguarding sensitive data is also a requirement.
PHYSICAL REQUIREMENTS:
Able to climb, bend or squat on occasion. Must be able to regularly lift and/or move 20-35 pounds and occasionally lift or pull 35-80 pounds.
EDUCATIONAL/EXPERIENCE REQUIREMENTS:
Requires a Bachelor’s Degree in Computer Information Systems or related IT specialization. Requires at least 3 years of similar or related experience.
Experience and professional certification may be substituted for degree requirement.
Job Summary
Full Time
Wholesale
$45k-56k (estimate)
10/14/2023
05/10/2024
victorymarketingllc.com
SHENOY NAGAR, TAMIL NADU
25 - 50
2014
BHUVANESHWARI GOPINATH
<$5M
Wholesale
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The job skills required for Help Desk Analyst include Help Desk, Networking, etc. Having related job skills and expertise will give you an advantage when applying to be a Help Desk Analyst. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Help Desk Analyst. Select any job title you are interested in and start to search job requirements.
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Quotes from people on Help Desk Analyst job description and responsibilities
Help desk analysts often use Microsoft Office applications such as Word and Excel, but they can also benefit from specific help desk software like Zen desk, HEAT, Fresh Service or Track IT.
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Career tips from people on Help Desk Analyst jobs
Use quotation marks for exact phrases.
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