3 Customer Service Liaison NM FT Jobs in Cannon, NM
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VIBRANT WORKS is Hiring a Customer Service Liaison NM FT Near Cannon, NM
Job SummaryThe Customer Service Liaison serves as the primary point of contact for customers and addresses concerns. The CSL’s primary role is to ensure customer
satisfaction with the product or service, and help maintain positive and profitable customer relationships. Working closely with store personnel, they
provide total oversight of customer requests and provide quality customer service.
Job Functions And Responsibilitieslist of 13 items
Tracks customer order status, conducts follow ups, and secures transfers for delayed shipments, and notification of received merchandise
Receives customer orders and inquiries from e-mail, fax and telephone
Verifies and audits sales orders;
Ensures creation of backorders when applicable
Ensures accuracy in price and minimum order quantity
Addresses customer concerns and complaints; and keeps store management involved in any customer feedback
Works AR for customer accounts
Assists with inventory control
Completes special projects as needed
Must be able to conduct repetitive motions on a daily basis.
Must be able to stand/sit for long periods of time
Other duties as assigned
list end
Education/ExperienceHigh School diploma or equivalent required
list of 3 items
Experience working with a base service center (BSC) highly preferred
Experience with Windows
Nonprofit experience a plus
list end
Skills/Abilitieslist of 8 items
Customer Service Skills RequiredMust carry a mentality of being customer-centric (customer-focused)
Basic Math Skills RequiredBasic computer skills required
Ability to type on a keyboard and operate general office equipment
Excellent Communication Skills RequiredAbility to organize, prioritize and follow through on tasks and projects
Ability to pay close attention to detail
Willingness to be a leader, with a strong commitment to teamwork
list end
Physical Requirementslist of 2 items
Prolonged periods of sitting, standing and bending
Must be able to lift up to 50 pounds
satisfaction with the product or service, and help maintain positive and profitable customer relationships. Working closely with store personnel, they
provide total oversight of customer requests and provide quality customer service.
Job Functions And Responsibilitieslist of 13 items
Tracks customer order status, conducts follow ups, and secures transfers for delayed shipments, and notification of received merchandise
Receives customer orders and inquiries from e-mail, fax and telephone
Verifies and audits sales orders;
Ensures creation of backorders when applicable
Ensures accuracy in price and minimum order quantity
Addresses customer concerns and complaints; and keeps store management involved in any customer feedback
Works AR for customer accounts
Assists with inventory control
Completes special projects as needed
Must be able to conduct repetitive motions on a daily basis.
Must be able to stand/sit for long periods of time
Other duties as assigned
list end
Education/ExperienceHigh School diploma or equivalent required
list of 3 items
Experience working with a base service center (BSC) highly preferred
Experience with Windows
Nonprofit experience a plus
list end
Skills/Abilitieslist of 8 items
Customer Service Skills RequiredMust carry a mentality of being customer-centric (customer-focused)
Basic Math Skills RequiredBasic computer skills required
Ability to type on a keyboard and operate general office equipment
Excellent Communication Skills RequiredAbility to organize, prioritize and follow through on tasks and projects
Ability to pay close attention to detail
Willingness to be a leader, with a strong commitment to teamwork
list end
Physical Requirementslist of 2 items
Prolonged periods of sitting, standing and bending
Must be able to lift up to 50 pounds
Job Summary
JOB TYPE
Other
SALARY
$33k-41k (estimate)
POST DATE
05/10/2024
EXPIRATION DATE
06/07/2024
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